At a Glance
- Tasks: Lead the Front of House team and ensure exceptional guest experiences.
- Company: The Medlock, a brand-new hotel at the Etihad Campus in Manchester.
- Benefits: Competitive salary of £30,056 per annum and opportunities for career growth.
- Other info: Join a dynamic team in a thriving sports and entertainment hub.
- Why this job: Be part of a game-changing hospitality experience in a vibrant entertainment district.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 30056 - 30056 £ per year.
At the Medlock, we are setting a new standard for hospitality—one that is refined, genuine and unmistakably personal. As Front of House Supervisor, you will take a hands-on leadership role in the day-to-day operation of the hotel, acting as a key point of contact for guests and team members alike.
With a strong focus on Duty Management, you will support the smooth running of the hotel, lead by example on shift, and ensure every guest experience is delivered with warmth, confidence and attention to detail from arrival through to departure.
This brand-new 401-key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally. The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world-class 60,000-seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment, attracting visitors from around the world.
The new hotel will sit at the heart of a vibrant and evolving Etihad Campus—an exceptional place for guests, teams, partners and...
Front of House Supervisor - Medlock employer: VALOR HOSPITALITY EUROPE LTD
At The Medlock, we pride ourselves on creating a warm and welcoming environment that prioritises both guest satisfaction and employee well-being. As a Front of House Supervisor, you'll benefit from a dynamic work culture that encourages personal growth and development, all while being part of a groundbreaking hotel located in the heart of the exciting Etihad Campus. Join us to be at the forefront of a hospitality revolution, where your contributions will directly impact the guest experience in a vibrant and evolving entertainment district.
Contact Details:
VALOR HOSPITALITY EUROPE LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor - Medlock
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those connected to the Medlock. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your personality! When you get that interview, let your genuine self shine through. The Medlock is all about personal touches, so be warm and confident in your approach.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various guest scenarios or team challenges. This role is hands-on, so they’ll want to see your problem-solving skills in action.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to be part of the Medlock's exciting journey from day one.
We think you need these skills to ace Front of House Supervisor - Medlock
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Experience:Make sure to highlight your relevant experience in hospitality. We’re looking for someone who can lead by example, so share specific examples of how you've done this in previous roles.
Attention to Detail is Key:Just like we focus on every guest experience, pay attention to the details in your application. Check for typos and ensure your formatting is clean and professional—it shows you care!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Medlock!
How to prepare for a job interview at VALOR HOSPITALITY EUROPE LTD
✨Know the Venue Inside Out
Before your interview, make sure you research The Medlock and its unique offerings. Familiarise yourself with their hospitality standards and the specific services they provide. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight how you can inspire others and maintain a positive atmosphere for both guests and staff.
✨Emphasise Guest Experience
Since the role focuses on delivering exceptional guest experiences, be ready to discuss how you would ensure every guest feels valued. Share specific strategies or initiatives you've implemented in previous roles that enhanced customer satisfaction and loyalty.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview to reflect the high standards of The Medlock. A polished appearance will convey your seriousness about the role and your understanding of the industry’s expectations.
