Reservations Manager

Reservations Manager

Manchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the reservations team and develop strategies for a brand-new hotel opening.
  • Company: Join Medlock, a Radisson Blu Hotel, at the heart of Manchester's vibrant Etihad Campus.
  • Benefits: Enjoy discounted stays, free meals, and healthcare support while working in a dynamic environment.
  • Why this job: Be part of a high-performing pre-opening team and shape the future of hospitality.
  • Qualifications: Experience in revenue management and a passion for driving performance in fast-paced settings.
  • Other info: Collaborate with global brands and enjoy excellent career growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

Overview

Reservations Manager – Medlock, a Radisson Blu Hotel. An extraordinary opportunity for a commercially sharp, strategically minded Reservations Manager to drive revenue in a fantastic hotel opening at the heart of Manchester’s Etihad Campus, home to Manchester City Football Club. This brand-new 401-key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally. The Etihad Campus will become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will be a world-class hub for elite sport, music, and entertainment, attracting visitors from around the world. The new hotel will be at the centre of this dynamic environment, providing an exceptional place for guests, teams, and fans to stay and experience everything the campus has to offer.

We are seeking an exceptional Reservations Manager to work closely with the Revenue Manager, building a pre-opening strategy from the ground up. It is essential that there are seamless links with the hotel and the wider Etihad Campus, ensuring a cohesive guest journey that integrates the dynamic sports, entertainment, and hospitality experience.

What’s in it for you?

  • A career-defining opportunity with a brand-new hotel in a world-class location
  • Collaborate with two global brands — Radisson and Manchester City FC
  • Be part of a bold, high-performing pre-opening team with Valor Hospitality

We’re looking for someone who

  • Has experience in revenue management within lifestyle or upscale hotels
  • Brings insight, accuracy, and commercial flair to every decision
  • Has led or contributed to a hotel pre-opening (or is ready for the challenge)
  • Understands how to drive performance through people and systems
  • Thrives in fast-paced, high-profile environments where collaboration is key

Reporting to the Revenue Manager, you’ll also lead and develop your own reservations team — with support from central and brand partners. You’ll help shape our launch, embed a performance-driven culture, and ensure that Medlock, a Radisson Blu Hotel hits the ground running.

Ready to be part of history? Apply now and take your hospitality career to the next level!

Benefits

  • Valor team member rates at our UK hotels, with rooms from just £30 B&B
  • Discounted stays for friends and family
  • 50% discount when dining in our restaurants and bars
  • Free meals while on duty, keeping you well-fuelled
  • Access to high-street discounts on a range of shops, experiences and more
  • Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
  • Generous refer-a-friend bonuses, starting at £250
  • Healthcare options and wellbeing support, including an Employee Assistance Programme (24/7)

Equal opportunity

Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Employment is subject to proof of eligibility to work in the UK. All UK based roles may be subject to a DBS check upon commencing employment.

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Reservations Manager employer: Valor Hospitality Careers UK

At Medlock, a Radisson Blu Hotel, we pride ourselves on being an exceptional employer, offering a unique opportunity to be part of a brand-new hotel in the vibrant heart of Manchester's Etihad Campus. Our collaborative work culture fosters growth and innovation, with extensive benefits including discounted stays, dining perks, and a supportive environment that prioritises employee wellbeing. Join us in shaping a world-class hospitality experience while advancing your career in a dynamic and exciting setting.
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Contact Detail:

Valor Hospitality Careers UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reservations Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the hospitality industry, especially those linked to the Etihad Campus. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn – you never know who might have the inside scoop on job openings.

✨Tip Number 2

Show your passion for the role! When you get that interview, make sure to express your excitement about being part of a brand-new hotel. Talk about how your experience aligns with their vision and how you can contribute to creating an exceptional guest journey.

✨Tip Number 3

Prepare for situational questions! Think about scenarios where you've driven revenue or led a team in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Valor Hospitality family and the exciting journey ahead at Medlock, a Radisson Blu Hotel.

We think you need these skills to ace Reservations Manager

Revenue Management
Pre-Opening Strategy
Commercial Acumen
Performance Management
Team Leadership
Collaboration
Hospitality Experience
Fast-Paced Environment Adaptability
Attention to Detail
Guest Journey Integration
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the opportunity to be part of a brand-new hotel and how you can contribute to its success.

Tailor Your CV: Make sure your CV is tailored to the Reservations Manager role. Highlight your experience in revenue management and any pre-opening projects you've been involved in. We love seeing how your skills align with what we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be specific about your achievements and how they relate to driving performance in a fast-paced environment. We want to know what makes you stand out!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Medlock, a Radisson Blu Hotel. We can’t wait to hear from you!

How to prepare for a job interview at Valor Hospitality Careers UK

✨Know Your Stuff

Before the interview, dive deep into the hotel’s vision and the Etihad Campus. Understand how the Reservations Manager role fits into the bigger picture of driving revenue and enhancing guest experiences. This knowledge will show your genuine interest and help you stand out.

✨Showcase Your Experience

Be ready to discuss your previous experience in revenue management and any pre-opening roles you've had. Use specific examples to illustrate how you've driven performance through people and systems. This will demonstrate your capability to lead a team effectively.

✨Emphasise Collaboration

Since collaboration is key in this role, prepare to talk about how you've worked with different teams in the past. Share stories that highlight your ability to build relationships and work towards common goals, especially in fast-paced environments.

✨Ask Insightful Questions

Prepare thoughtful questions that reflect your understanding of the hotel and its strategic goals. Inquire about the challenges they foresee during the pre-opening phase or how they envision the integration with the wider Etihad Campus. This shows you're not just interested in the job, but also in contributing to its success.

Reservations Manager
Valor Hospitality Careers UK
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