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- Tasks: Be the friendly face of our hotel, welcoming guests and providing top-notch service.
- Company: Join Hilton Garden Inn Birmingham, a part of a leading hotel group with growth plans.
- Benefits: Enjoy competitive pay, exclusive discounts, free meals, and wellness activities.
- Why this job: Make a real impact on guests' experiences while developing your hospitality career.
- Qualifications: A passion for service; experience in hospitality is a plus but not essential.
- Other info: Flexible shifts, full training provided, and opportunities for career advancement.
The predicted salary is between 20316 - 28776 £ per year.
We are looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special. You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally you will have experience of working within a branded hotel environment but this isn’t essential and full training will be provided.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Locations
Receptionist - Hilton Garden Inn Birmingham employer: Valor Hospitality Careers UK
Contact Detail:
Valor Hospitality Careers UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Hilton Garden Inn Birmingham
✨Tip Number 1
First things first, make sure you know the hotel inside out! Familiarise yourself with Hilton Garden Inn's services and local attractions. This way, when you walk in for that interview, you can impress them with your knowledge and enthusiasm.
✨Tip Number 2
Practice your warm welcome! Since you'll be the face of the hotel, a friendly smile and a confident greeting can go a long way. Role-play with a friend or in front of the mirror to nail that first impression.
✨Tip Number 3
Don’t forget to showcase your passion for hospitality! Share stories from past experiences where you went above and beyond for guests. This will show them you’ve got that natural charm they’re looking for.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about our amazing perks and career growth opportunities right there!
We think you need these skills to ace Receptionist - Hilton Garden Inn Birmingham
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you can bring a warm welcome to our guests.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. If you've worked in a hotel or customer service before, share those stories! We love seeing how your background fits with what we do.
Show Enthusiasm: Let us know why you’re excited about joining our team at Hilton Garden Inn Birmingham. A little enthusiasm goes a long way, and it shows us that you’re genuinely interested in being part of our family!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we get all your details and can consider you for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Valor Hospitality Careers UK
✨Show Your Hospitality Charm
As a Receptionist, your personality is key! Make sure to showcase your friendly and warm nature during the interview. Practice a genuine smile and think of ways to convey your passion for service, as this will resonate well with the interviewers.
✨Know the Hotel Inside Out
Familiarise yourself with Hilton Garden Inn Birmingham and its services before the interview. Be ready to discuss what you know about their facilities, local attractions, and any unique offerings. This shows your enthusiasm and that you’re proactive!
✨Flexibility is Key
Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Highlight your willingness to work evenings and weekends, as this will demonstrate your commitment to the role and the team.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about training opportunities or wellness activities mentioned in the job description. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
