Receptionist - DoubleTree by Hilton Leeds

We are seeking a friendly, passionate, and energetic Receptionist to join our team.

First impressions are crucial, and you will set the tone for every guest\’s stay. With a warm welcome, you\’ll be prepared to answer questions and provide information about hotel services, facilities, and the local area to make guests\’ visits memorable.

You will be the face of our hotel, interacting not only with guests staying overnight but also with visitors using our restaurants, bars, and meeting rooms.

Having a natural hospitality charm and a passion for service is essential.

Experience in a branded hotel environment is preferred but not essential, as full training will be provided.

Our hotel operates 7 days a week, 365 days a year, requiring flexible shifts and working days. We are busier during evenings and weekends, and shift patterns and hours can be discussed at interview.

We offer nationally recognized apprenticeships alongside detailed brand training. You can view our popular courses on our careers pages.

In addition to competitive pay, we offer:

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount in our restaurants and bars.
• Free meals while on duty.
• Access to high-street discounts on shops, experiences, and more.
• Up to 40% savings on bikes with our Cycle To Work Scheme.
• Refer-a-friend bonuses starting at £250.

Supporting your health and wellbeing:

• Wellness activities like healthy lunches, wellbeing walks, and pay day treats, plus our #HealthyHabits campaign.
• Access to our Employee Assistance Programme for free, confidential advice 24/7.
• Healthcare Cash Plan options from £5 per month.

Growing your hospitality career:

• Fully funded apprenticeship programmes.
• Internal development opportunities.
• Recognition through monthly and annual service awards.

We are an equal opportunities employer and welcome applications from all qualified individuals regardless of race, sex, disability, religion/belief, sexual orientation, or age.

We operate 37 hotels across the UK under brands like Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott, and Courtyard by Marriott. We aim for continued growth beyond 2025.

#J-18808-Ljbffr