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- Tasks: Lead and inspire hotel teams to deliver exceptional guest experiences and drive commercial success.
- Company: Join AC Hotel by Marriott, part of a growing brand with 37 hotels across the UK.
- Benefits: Enjoy exclusive discounts, free meals on duty, and wellness activities for your health and wellbeing.
- Why this job: Be part of a dynamic team focused on excellence and career growth in the hospitality industry.
- Qualifications: Proven hotel management experience with strong leadership and communication skills required.
- Other info: We celebrate diversity and welcome applications from all qualified individuals.
The predicted salary is between 34000 - 46000 £ per year.
Operations Manager (Maternity Cover), £40,000 – £43,000 per annum, 40 hours per week
Do you obsess about the detail? Do you consistently strive for excellence? Do you have sound financial acumen? Then lets talk.
We are looking for an experienced Hotel Operations Manager to lead, inspire and motivate the operational teams in our hotel to deliver exceptional customer service and drive commercial results.
As our Hotel Operations Manager, you will be working closely with the General Manager and to drive excellence throughout the hotel. Ensuring seamless guest experiences throughout and upholding brand standards will be at the heart of your day to day activities. By collaborating with your department heads you will maximise on commercial results, maintain a safe and secure environment for our guests and team and enhance employee engagement.
Requirements:
- Proven experience in hotel management, with a track record of success in delivering exceptional guest service.
- Strong leadership skills with the ability to motivate and empower team members.
- Excellent communication, interpersonal, and problem-solving abilities.
- In-depth understanding of hotel operations and guest satisfaction.
- A passion for hospitality and a relentless commitment to excellence.
In addition to competitive rates of pay, we also offer:
Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team? Click Apply Now
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond. #J-18808-Ljbffr
Operations Manager - AC Hotel by Marriott Manchester - Salford Quays employer: Valor Hospitality Careers UK
Contact Detail:
Valor Hospitality Careers UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - AC Hotel by Marriott Manchester - Salford Quays
✨Tip Number 1
Familiarise yourself with the AC Hotel by Marriott brand standards and values. Understanding their commitment to customer service and operational excellence will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of the hotel or similar establishments. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your leadership skills and ability to drive commercial results. Be ready to discuss how you've motivated teams and improved guest satisfaction in previous roles.
✨Tip Number 4
Stay updated on industry trends and challenges in hotel management. Being knowledgeable about current issues can help you engage in meaningful conversations during interviews and show your passion for the hospitality sector.
We think you need these skills to ace Operations Manager - AC Hotel by Marriott Manchester - Salford Quays
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hotel management and showcases your leadership skills. Use specific examples of how you've delivered exceptional guest service and driven commercial results in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your commitment to excellence. Mention how your background aligns with the requirements of the Operations Manager role and express your enthusiasm for contributing to the AC Hotel by Marriott.
Highlight Relevant Skills: In your application, emphasise your strong communication, interpersonal, and problem-solving abilities. Provide examples of how you've motivated and empowered team members in past positions to enhance employee engagement.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Operations Manager position.
How to prepare for a job interview at Valor Hospitality Careers UK
✨Showcase Your Leadership Skills
As an Operations Manager, strong leadership is key. Be prepared to discuss your previous experiences in leading teams, motivating staff, and how you’ve successfully managed conflicts or challenges in the past.
✨Demonstrate Financial Acumen
Since the role requires sound financial understanding, come ready to talk about your experience with budgeting, forecasting, and driving commercial results. Use specific examples to illustrate your success in these areas.
✨Emphasise Guest Satisfaction
The hotel industry thrives on exceptional guest service. Prepare to share stories that highlight your commitment to guest satisfaction and how you’ve gone above and beyond to ensure a seamless experience for guests.
✨Research the Brand Standards
Familiarise yourself with AC Hotel by Marriott's brand standards and values. During the interview, reference how you can uphold and enhance these standards through your operational strategies and team management.
