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For Companies At a Glance
- Tasks: Serve food and drinks, maintain cleanliness, and provide excellent customer service.
- Company: Join Crowne Plaza Plymouth, part of a growing hotel group with 37 locations across the UK.
- Benefits: Enjoy discounts, free meals, wellness activities, and career growth opportunities.
- Why this job: Be at the heart of guest experiences in a vibrant hospitality environment.
- Qualifications: No experience needed; just bring your passion for service and a positive attitude.
- Other info: Flexible shifts available, including evenings and weekends.
The predicted salary is between 19047 - 19047 £ per year.
Overview
£12.21 per hour, occasional worker.
Get paid for doing what you love, with rewards, benefits and opportunities to learn new skills while you earn. We are seeking a dedicated and enthusiastic individual to join our team as a Food and Beverage Assistant, at the heart of our guest experience, delivering exceptional service and ensuring guests have a memorable dining experience. If you’re passionate about hospitality and customer service and take pride in providing top-notch service with a smile, we’d love to hear from you.
Key Responsibilities
- Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
- Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
- Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
- Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
- Assist in the coordination and execution of events and special functions.
- Ensure all areas are well-stocked and presented impeccably at all times.
Desired Skills And Experience
- Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Strong attention to detail and a commitment to delivering high standards.
- Flexible to work various shifts, including evenings, weekends, and holidays.
Benefits
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
Caring for your health and wellbeing
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Join Our Team
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
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Food and Beverage Assistant - Crowne Plaza Plymouth employer: Valor Hospitality Careers UK
Contact Detail:
Valor Hospitality Careers UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant - Crowne Plaza Plymouth
✨Tip Number 1
Familiarise yourself with the Crowne Plaza brand and its values. Understanding their commitment to exceptional guest experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your passion for hospitality by sharing personal anecdotes or experiences that highlight your customer service skills. This can make a memorable impression on the hiring team.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments. Think of specific examples where you've successfully managed multiple tasks, as this is crucial for a Food and Beverage Assistant role.
✨Tip Number 4
Be ready to demonstrate your flexibility in working various shifts. Mention any previous experience with shift work or your willingness to adapt to the needs of the team, especially during busy periods.
We think you need these skills to ace Food and Beverage Assistant - Crowne Plaza Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in the hospitality industry, especially roles that involved customer service. Emphasise skills like communication, attention to detail, and your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and customer service. Mention specific experiences where you provided excellent service or resolved guest complaints effectively. This is your chance to show your personality!
Highlight Relevant Skills: In your application, clearly outline your interpersonal skills and flexibility in working various shifts. Mention any previous experience with food and beverage service, even if it’s informal, to demonstrate your capability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Valor Hospitality Careers UK
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your love for customer service and how you enjoy making guests feel welcome.
✨Demonstrate Your Communication Skills
Since excellent communication is key in this role, be prepared to showcase your interpersonal skills. You might want to share examples of how you've effectively handled guest inquiries or resolved complaints in the past.
✨Highlight Your Attention to Detail
The role requires a strong attention to detail, so be ready to discuss how you ensure cleanliness and organisation in your previous roles. Mention specific instances where your attention to detail made a positive impact on guest experiences.
✨Be Flexible and Adaptable
As the job involves working various shifts, including evenings and weekends, demonstrate your flexibility. Share examples of how you've successfully managed multiple tasks in a fast-paced environment, showing that you're ready to adapt to the demands of the role.
