At a Glance
- Tasks: Set up meeting spaces and deliver exceptional customer service at events.
- Company: Join the Holiday Inn Southampton-Eastleigh team in a vibrant hospitality environment.
- Benefits: Enjoy exclusive discounts, free meals, and wellness activities while you work.
- Why this job: Gain hands-on experience in events and hospitality with flexible shifts.
- Qualifications: No specific qualifications required, just a passion for great service.
- Other info: Opportunities for career growth with funded apprenticeships and internal development.
Overview
£12.21 per hour, Occasional Worker
We are looking for Conference and Events Assistants to join the team delivering to our guests an exceptional experience. You will be hands on setting up meeting spaces from a meeting for 6 through to an event for 400. We\’re in search of individuals who are dedicated to provide outstanding customer service with a warm and personable touch.
Responsibilities
- Prepare meeting and event spaces, set up audiovisual systems, and manage the conference café.
- Serve banquets for up to 180 guests where applicable.
- Support ongoing operations with flexibility across a range of shifts and days.
Work Patterns
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days. This means great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can be discussed at interview.
Training and Career Development
If you are looking for career training, we offer nationally recognised apprenticeships which sit alongside our detailed brand training. You can view the most popular courses on our careers pages.
Benefits
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
Health, Wellbeing and Support
- A calendar of wellness activities – from healthy lunches to wellbeing walks and payday treats
- Access to our Employee Assistance Programme, providing free confidential advice 24/7 for you and your family
- Healthcare Cash Plan options, from just £5 per month
Hospitality Career Growth
- Fully funded apprenticeship programmes
- Internal development programmes to support you as you grow within your role
- Monthly and annual team member service awards
Equality and Opportunities
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
About the Group
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
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Conference and Events Assistant - Holiday Inn Southampton-Eastleigh employer: Valor Hospitality Careers UK
Contact Detail:
Valor Hospitality Careers UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference and Events Assistant - Holiday Inn Southampton-Eastleigh
✨Tip Number 1
Get to know the venue! If you're eyeing the Conference and Events Assistant role at Holiday Inn Southampton-Eastleigh, pop by for a coffee or a casual chat. Familiarising yourself with the space can give you an edge in interviews.
✨Tip Number 2
Show off your customer service skills! During interviews, share specific examples of how you've gone above and beyond for guests. We want to see that warm and personable touch that makes events memorable.
✨Tip Number 3
Flexibility is key! Highlight your availability for various shifts, especially evenings and weekends. This shows you're ready to jump in when the team needs you most, which is super important in hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about training and career development opportunities that can help you grow with us.
We think you need these skills to ace Conference and Events Assistant - Holiday Inn Southampton-Eastleigh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your warmth and dedication to customer service.
Tailor Your Application: Make sure to tailor your application to the Conference and Events Assistant role. Highlight any relevant experience you have in setting up events or providing exceptional service, as this will show us you’re the right fit for our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to express your skills and experiences without unnecessary fluff. This helps us get to know you better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at Valor Hospitality Careers UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Conference and Events Assistant. Familiarise yourself with setting up meeting spaces and managing audiovisual systems, as well as serving banquets. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position requires outstanding customer service, think of examples from your past experiences where you've gone above and beyond for a guest or client. Be ready to share these stories during the interview to demonstrate your warm and personable touch.
✨Flexibility is Key
The job requires flexibility across various shifts and days, so be prepared to discuss your availability. Highlight your willingness to work evenings and weekends, as this shows that you're committed to meeting the needs of the hotel and its guests.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like for a Conference and Events Assistant. This not only shows your interest but also helps you gauge if the role is the right fit for you.