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- Tasks: Lead night operations, manage guest requests, and ensure safety checks.
- Company: Join the Crowne Plaza Solihull team, part of a growing hotel brand.
- Benefits: Enjoy exclusive discounts, free meals, and wellness activities.
- Why this job: Create unforgettable guest experiences while developing your career.
- Qualifications: Experience in Front of House or Reception roles preferred.
- Other info: Flexible shifts with opportunities for internal progression and apprenticeships.
The predicted salary is between 22000 - 33000 £ per year.
Assistant Night Manager – Crowne Plaza Solihull
1 day ago Be among the first 25 applicants
£27,500.00 per annum / £13.22 per hour, 40 hours per week (5 days)
Night Owls wanted. Do you have a strong background in Front of House or Reception operations but prefer working the night shift? As Assistant Night Manager you will deputise in the absence of the Night Manager, making decisions and solving problems.
Your role will include running night audit, health and safety checks, night security walks and dealing with all guests’ requests. Great communication skills are required as detailed handovers are required for the incoming shift and Duty Manager as well as excellent customer service skills.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognised apprenticeships which sit alongside our detailed brand training. In this job you create memories that the guest will never forget. This could be the next step for you into a Head of Department position – we actively encourage internal development and progression.
Benefits
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our Restaurants and Bars.
- Free meals while on duty, keeping you well‑fuelled.
- Access to high‑street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer‑a‑friend bonuses, starting at £250.
Health and Wellbeing
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Career Development
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
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Assistant Night Manager - Crowne Plaza Solihull employer: Valor Hospitality Careers UK
Contact Detail:
Valor Hospitality Careers UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Night Manager - Crowne Plaza Solihull
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Crowne Plaza Solihull on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to night management and customer service. We all know that confidence is key, so role-play with a mate to nail those answers!
✨Tip Number 3
Show off your flexibility! Since the job requires working various shifts, highlight your availability during the interview. Let them know you're ready to jump in whenever needed!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Crowne Plaza team!
We think you need these skills to ace Assistant Night Manager - Crowne Plaza Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Front of House or Reception operations. We want to see how your skills match the Assistant Night Manager role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about working nights and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills: Since great communication is key for this role, make sure your application reflects that. Whether it’s through clear language in your CV or a well-structured cover letter, we want to see you can communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Valor Hospitality Careers UK
✨Know Your Night Operations
Familiarise yourself with the specific duties of an Assistant Night Manager, like running night audits and conducting health and safety checks. Being able to discuss these tasks confidently will show that you’re prepared and understand the role.
✨Showcase Your Communication Skills
Since great communication is key in this role, think of examples where you've effectively communicated during handovers or resolved guest issues. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Flexibility
Highlight your willingness to work various shifts and adapt to the busy evening and weekend schedules. This shows that you’re not only committed but also ready to meet the demands of the job.
✨Express Your Career Aspirations
Talk about your interest in career development and how you see this role as a stepping stone towards a Head of Department position. Mentioning the apprenticeship opportunities can also demonstrate your eagerness to grow within the company.
