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- Tasks: Resolve complex M365 issues and conduct root cause analyses in a dynamic tech environment.
- Company: A leading tech consultancy based in Sheffield with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a collaborative team and enhance your skills while tackling exciting challenges.
- Qualifications: 5–8+ years of enterprise-level support experience, strong SharePoint skills, and knowledge of observability tools.
- Other info: Encourages knowledge sharing and the use of advanced tools for optimisation.
The predicted salary is between 36000 - 60000 £ per year.
A dynamic tech consultancy based in Sheffield is seeking a Microsoft 365 Support Specialist with extensive experience in resolving complex M365 issues. The ideal candidate will have 5–8+ years of enterprise-level support, strong skills in SharePoint and Conditional Access, and a good grasp of observability tools.
This role involves triaging M365 escalations and conducting thorough root cause analyses. The environment encourages knowledge sharing and the use of advanced tools to optimize monitoring and reporting processes.
Senior M365 Incident & Copilot Specialist in Sheffield employer: Vallum Associates
Contact Detail:
Vallum Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior M365 Incident & Copilot Specialist in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with Microsoft 365. A friendly chat can lead to insider info about job openings or even referrals that could give you an edge.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with M365 issues, SharePoint, and Conditional Access. This will help you stand out during interviews and demonstrate your problem-solving abilities.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on articulating your experience with triaging escalations and root cause analyses to impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented individuals like you. Plus, applying directly can sometimes speed up the process and get your application noticed faster.
We think you need these skills to ace Senior M365 Incident & Copilot Specialist in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with M365, especially in resolving complex issues. We want to see your skills in SharePoint and Conditional Access shine through!
Showcase Your Problem-Solving Skills: In your cover letter, share specific examples of how you've triaged escalations or conducted root cause analyses. We love seeing how you tackle challenges head-on!
Be Authentic: Let your personality come through in your application. We value knowledge sharing and collaboration, so don’t be afraid to show us who you are and how you work with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Vallum Associates
✨Know Your M365 Inside Out
Make sure you brush up on your Microsoft 365 knowledge, especially around SharePoint and Conditional Access. Be ready to discuss specific incidents you've resolved and the tools you used, as this will show your hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of complex M365 issues you've triaged and how you conducted root cause analyses. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical skills.
✨Familiarise Yourself with Observability Tools
Since the role involves optimising monitoring and reporting processes, be prepared to talk about any observability tools you've used. Discuss how these tools have helped you in previous roles to enhance system performance and reliability.
✨Emphasise Team Collaboration
This environment values knowledge sharing, so be ready to discuss how you've collaborated with teams in the past. Highlight any experiences where you’ve shared insights or mentored others, as this will demonstrate your fit within their culture.
