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- Tasks: Triage and resolve escalations while conducting root cause analyses across multiple platforms.
- Company: Leading financial services firm in the banking and investment sector.
- Benefits: Competitive salary, dynamic team environment, and opportunities for knowledge sharing.
- Why this job: Join a fast-paced team and make a real impact in enterprise-scale support.
- Qualifications: 5-8+ years in enterprise support with strong Microsoft Copilot and SharePoint skills.
- Other info: Exciting opportunity to grow your career in a regulated environment.
The predicted salary is between 42000 - 84000 £ per year.
A financial services firm is seeking a Mid-Senior level Microsoft 365 Support Specialist with 5-8+ years in enterprise-scale support. The role involves triaging and resolving escalations and conducting root cause analyses across multiple platforms.
Strong skills in Microsoft Copilot, SharePoint permissions, and experience with regulated environments are essential.
The position provides an opportunity to contribute knowledge-sharing sessions and work within a dynamic, fast-paced team in the banking and investment sector.
Senior M365 Copilot Specialist – Enterprise Support in Sheffield employer: Vallum Associates
Contact Detail:
Vallum Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior M365 Copilot Specialist – Enterprise Support in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Senior M365 Copilot Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with Microsoft Copilot and SharePoint permissions. Be ready to share specific examples of how you've tackled challenges in regulated environments.
✨Tip Number 3
Prepare for those tricky questions! Brush up on your root cause analysis techniques and be ready to discuss how you've resolved escalations in the past. This will show that you’re not just a tech whiz but also a problem-solver who can thrive in a fast-paced team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place.
We think you need these skills to ace Senior M365 Copilot Specialist – Enterprise Support in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and Copilot. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior M365 Copilot Specialist role. Share specific examples of how you've triaged escalations or conducted root cause analyses in the past.
Showcase Your Team Spirit: Since we value collaboration, mention any experiences where you’ve worked within a dynamic team. Highlight how you contributed to knowledge-sharing sessions or supported colleagues in a fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Vallum Associates
✨Know Your Microsoft 365 Inside Out
Make sure you brush up on your knowledge of Microsoft 365, especially Copilot and SharePoint permissions. Be ready to discuss specific scenarios where you've triaged escalations or resolved issues in a regulated environment.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've conducted root cause analyses in past roles. Think of a couple of challenging situations you've faced and how you approached them, as this will demonstrate your analytical skills and ability to work under pressure.
✨Emphasise Team Collaboration
Since the role involves working within a dynamic team, be ready to talk about your experience in knowledge-sharing sessions. Highlight how you've contributed to team success and fostered collaboration in previous positions.
✨Understand the Financial Services Landscape
Familiarise yourself with the banking and investment sector's unique challenges. Showing that you understand the industry will not only impress your interviewers but also demonstrate your commitment to the role and its responsibilities.
