Responsibilities: Responsible for end-to-end ownership of Area COO activity, covering financial, workforce and third party/vendor management Supporting design and delivery of strategic initiatives, including development of business cases and benefit validation to support transformation Management to target of a significant annual operating plan across all countries of operation (c.65 countries), including identification and delivery of savings opportunities to meet targets Workforce management, from planning and forecasting, to role requisitions and off-boarding Rate setting, recharges and billing to recover the costs for services provided to the Bank Performing and supporting vendor management tasks, including risk management, operational performance, negotiations, and competitive processes (major deals, RFIs and RFPs) Managing purchase to pay, including third party spend approval processes, purchase order creation, and invoice approvals Financial reporting and generation of management information in support of decision making Required to work from office at least 3 days per week Essential Skillset/Experience: 5 years plus business management or relevant experience, ideally within Financial Services technology functions Knowledge of accounting principles and practices (qualified or part qualified preferred) Business case development Strong stakeholder management capability and excellent communication at all levels of seniority Experience working with annual operations plans and multi-million dollar global contracts, programs and initiatives Sound knowledge and understanding of the global technology landscape and industry Experience of working in a diverse global team Proven ability to articulate complex issues clearly and concisely Flexible and adaptable to changing activities, schedules and work loads Ability to work under pressure
