Program Director- Banking Client Experience in Sheffield

Program Director- Banking Client Experience in Sheffield

Sheffield Full-Time 72000 - 108000 £ / year (est.) No working from home possible
Vallum Associates

Program Director- Banking Client Experience

Program Director- Banking Client Experience

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Location: Sheffield (3 days/week Onsite)

Duration: 6months+

Banking Client Experience Required

Job Overview:

We are seeking a strategic and delivery-focused Program Director to lead large-scale transformation initiatives within the banking sector, focusing on IT infrastructure modernization, application transformation, and digital enablement. The role demands an expert who has successfully managed multi-million-pound programs, working with diverse stakeholders, delivering complex change, and driving enterprise-level outcomes in highly regulated environments.

Key Responsibilities:

  • Lead the end-to-end delivery of major transformation programs across infrastructure, cloud migration, and application modernization.
  • Drive program strategy, planning, governance, and risk management aligned to business goals and regulatory compliance.
  • Collaborate with CIOs, business heads, and senior stakeholders to define transformation roadmaps and key deliverables.
  • Manage program budgets in excess of £20M+, with full accountability for cost, scope, schedule, and quality.
  • Oversee delivery teams including architects, engineers, vendors, and PMO teams to ensure milestone achievement and integration of all workstreams.
  • Ensure transformation efforts enable business agility, reduce technical debt, and support future-state digital banking platforms.
  • Engage with 3rd-party vendors, cloud providers, and SI partners for delivery assurance and contract management.
  • Establish and report on KPIs, benefits realization, and post-implementation reviews.

Required Skills & Experience:

  • 15+ years of experience in IT, with at least 7+ years in program leadership of enterprise-scale transformation projects.
  • Proven experience delivering in banking or financial services environments, preferably Tier-1 institutions.
  • Demonstrated success leading IT infrastructure transformation, including data centers, networks, cloud, and end-user computing.
  • Strong background in application modernization – legacy to cloud-native, containerization, or replatforming.
  • Deep understanding of governance frameworks, regulatory compliance (e.g., FCA, PRA), and risk management.
  • Strong financial acumen – capable of managing large budgets and making ROI-driven decisions.
  • Excellent stakeholder management and communication skills – adept at influencing C-suite and managing resistance.
  • Proficiency in Agile, SAFe, and traditional Waterfall methodologies.
  • Certification in PMP, PgMP, MSP, or equivalent is highly desirable.

Senior Delivery Consultant

Office: 02033759240

Email: psharma@vallumassociates.com

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Contract

Job function

  • Job function

    Project Management
  • Industries

    Banking

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Vallum Associates

Contact Details:

Vallum Associates Recruitment Team

How to prepare for a job interview at Vallum Associates

Showcase Your Strategic Vision

As a Program Director, it's crucial to demonstrate your ability to think strategically. Prepare to discuss how you've successfully led large-scale transformation initiatives in the banking sector, focusing on IT infrastructure and application modernization. Use specific examples to illustrate your strategic planning and execution skills.

Highlight Stakeholder Engagement

Given the importance of collaboration with senior stakeholders, be ready to share experiences where you've effectively engaged with CIOs and business heads. Discuss how you navigated complex relationships and influenced decision-making, especially in highly regulated environments.

Demonstrate Financial Acumen

With responsibilities for managing substantial budgets, it's essential to convey your financial management skills. Prepare to discuss how you've handled multi-million-pound program budgets, made ROI-driven decisions, and ensured cost efficiency while delivering quality outcomes.

Familiarise Yourself with Governance Frameworks

Understanding governance frameworks and regulatory compliance is key for this role. Brush up on relevant regulations like FCA and PRA, and be prepared to discuss how you've implemented risk management strategies in previous projects to ensure compliance and successful delivery.