Key Responsibilities
- Incident & Problem Management
- Triage and resolve complex M365 escalations / Multi User Incidents (usage, access errors, unexpected results).
- Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, Teams, Group Policy Objects, Aternity etc
- Observability and Monitoring
- Advanced understanding of monitoring and observability tools such as Thousand Eyes and Downdetector
Required Qualifications
- 5–8+ years in Microsoft 365 support at enterprise scale.
- Strong skills in Microsoft Copilot, SharePoint/OneDrive permissions, Entra ID, Conditional Access.
- Experience working within regulated environments and producing audit-ready artifacts.
Preferred
- Exposure to large scale Copilot deployments (free/M365) in the financial sector.
- Proficiency with PowerShell and Graph API for troubleshooting and reporting.
- Provide CoPilot knowledge sharing sessions to fellow M365 Application owners.
Microsoft Specialist - Copilot employer: Vallum Associates
As an Electronics Test Engineer at our company, you will be part of a dynamic and innovative team dedicated to pushing the boundaries of technology in a collaborative work environment. We offer competitive benefits, a strong focus on employee development, and opportunities for career advancement, all while being located in a vibrant area that fosters creativity and growth. Join us to make a meaningful impact in the field of electronics testing and enjoy a rewarding career with us.
