Title: Lead Salesforce Transformation & Delivery
Duration: Fix Term Contract -12 Months
Location: WALSALL, West Midlands,UK
What You'll Be Doing
Lead the end-to-end Salesforce implementation programme.
Develop and own the project roadmap and delivery plan.
Manage multiple workstreams across technology, operations and business change.
Work closely with Salesforce implementation partners and hold suppliers accountable for delivery.
Build strong relationships with senior operational leaders and executive sponsors.
Chair programme governance meetings and Steering Groups.
Manage programme risks, issues, dependencies and decisions.
Oversee budget management and programme reporting.
Ensure business readiness, communications and user adoption.
Coordinate testing, data migration, cutover planning and go-live activities.
Drive benefits realisation and continuous improvement following implementation
What We're Looking For
We're looking for someone who has successfully delivered large-scale Salesforce programmes and understands that technology alone doesn't transform organisations - people do.
Significant experience leading enterprise Salesforce implementations.
Experience delivering complex digital transformation programmes.
Strong knowledge of Salesforce delivery methodologies.
Experience working with Salesforce implementation partners and System Integrators.
Excellent stakeholder management skills with the confidence to influence at Executive level.
Strong programme governance and planning capability.
Experience managing multiple workstreams simultaneously.
Excellent commercial awareness and budget management
Desirable Experience
Experience in 4 or more of the following would be advantageous:
Service Cloud Experience Cloud Sales Cloud Omni-Channel Contact Centre technology
Utilities sector Customer Service operations Billing and Collections Regulatory environments
Data migration and system integrations Delivering complex integrations across CRM, billing, telephony, customer portals, reporting and operational systems Agile and hybrid delivery methodologies
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Salesforce Transformation & Delivery Lead in London employer: Vallum Associates
As an Electronics Test Engineer at our company, you will be part of a dynamic and innovative team dedicated to pushing the boundaries of technology in a collaborative work environment. We offer competitive benefits, a strong focus on employee development, and opportunities for career advancement, all while being located in a vibrant area that fosters creativity and growth. Join us to make a meaningful impact in the field of electronics testing and enjoy a rewarding career with us.
