At a Glance
- Tasks: Lead and optimise customer journeys, ensuring a seamless experience across products.
- Company: Vallum Associates, a forward-thinking company focused on customer-centric solutions.
- Benefits: Hybrid work model, competitive pay, and the chance to make a real impact.
- Other info: 6-month contract with opportunities for collaboration and growth.
- Why this job: Be the voice of the customer and drive meaningful change in a dynamic environment.
- Qualifications: Experience in customer journey management and strong analytical skills.
The predicted salary is between 60000 - 75000 £ per year.
Vallum Associates is seeking a Customer Journey Manager (Business Analyst) in London to own and optimize end-to-end customer journeys across products and platforms. You will act as the voice of the customer within Agile delivery teams to ensure a seamless, customer-centric experience. In this contract role (6 months) hybrid with three on-site days, you will collaborate with Product Owners, Engineers, and business stakeholders to translate needs into actionable delivery inputs and measurable outcomes.
Banking Customer Journey Lead — Hybrid 6-Month Contract in London employer: Vallum Associates
Vallum Associates is an excellent employer, offering a dynamic work environment in Necton that prioritises safety and efficiency in major infrastructure projects. With a strong focus on employee growth, we provide opportunities for professional development and training in the electrical sector, fostering a culture of collaboration and innovation. Join us to be part of a team that values your contributions and supports your career advancement in a vital industry.
