At a Glance
- Tasks: Lead technical initiatives and design enterprise customer communication solutions for a top banking client.
- Company: Join a leading Banking & Financial Services firm with a focus on innovation.
- Benefits: Competitive daily rate, hybrid work model, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on mentoring and continuous improvement.
- Why this job: Make a real impact in transforming customer communications in a dynamic banking environment.
- Qualifications: 10+ years in enterprise application solutions and strong CCM platform experience required.
The predicted salary is between 75000 - 85000 £ per year.
We are seeking an experienced Senior Technical Application Specialist to support a strategic transformation programme for a leading Banking & Financial Services client. The successful candidate will play a key role in designing, implementing, and supporting enterprise customer communication platforms that deliver secure, scalable, and high-quality customer communications across multiple banking channels.
This position requires strong expertise in customer communications technologies, document composition platforms, enterprise integrations, and technical leadership within highly regulated banking environments.
Key Responsibilities- Lead complex technical initiatives across enterprise customer communication platforms.
- Provide technical direction and architectural guidance to development teams.
- Establish best practices, governance, and technical standards.
- Drive innovation through proof-of-concept (POC) activities and solution improvements.
- Design, develop, and support enterprise communication solutions.
- Deliver scalable document generation and communication workflows.
- Enhance customer communication frameworks across digital and print channels.
- Ensure high availability, performance, and regulatory compliance.
- Design integrations between communication platforms and enterprise banking applications.
- Collaborate with business analysts, architects, and engineering teams.
- Manage dependencies across upstream and downstream systems.
- Support end-to-end solution delivery throughout the project lifecycle.
- Perform root cause analysis for complex production issues.
- Drive performance optimisation and platform stability.
- Evaluate emerging technologies and recommend improvements.
- Produce technical documentation and operational best practices.
- Work closely with business stakeholders, architects, and delivery teams.
- Translate business requirements into scalable technical solutions.
- Mentor junior engineers and provide technical leadership across the programme.
- 10+ years of experience delivering enterprise application solutions.
- Strong experience working with Customer Communications Management (CCM) platforms.
- Experience leading complex technical initiatives within Banking or Financial Services.
- Proven ability to deliver enterprise-scale transformation programmes.
- Experience working within Agile delivery environments.
- Customer Communications Management (CCM) platforms
- Precisely DOC1
- OpenText Exstream
- Quadient Inspire
- EngageOne
- FIS CSF (or equivalent platforms)
- REST APIs and enterprise integrations
- Document composition and orchestration
- PDF / AFP document formats
- CI/CD and DevOps practices
- Banking or Financial Services
- Customer communication platforms
- Regulatory and compliance-driven environments
- Enterprise-scale application support
- High-volume customer correspondence
- Experience with document composition, post-composition, and archive solutions.
- Knowledge of digital communication frameworks.
- Experience with enterprise integration technologies.
- Familiarity with modern web technologies.
- Experience mentoring technical teams.
- Enterprise Customer Communication Solutions
- Technical Architecture Documentation
- Platform Modernisation Deliverables
- Integration Designs
- Production Support Documentation
- Root Cause Analysis Reports
- Technical Standards and Best Practices
- Solution Design Documents
- Proof of Concept (POC) Deliverables
- Operational Runbooks
Senior Technical CCM Application Specialist-Banking Client Experience Required in Leeds employer: Vallum Associates
Join a leading Banking & Financial Services firm in Halifax or Edinburgh, where innovation meets excellence. As a Senior Technical CCM Application Specialist, you'll thrive in a collaborative hybrid work environment that values technical leadership and offers ample opportunities for professional growth. With a focus on regulatory compliance and cutting-edge customer communication technologies, this role not only promises a competitive rate but also the chance to make a significant impact in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical CCM Application Specialist-Banking Client Experience Required in Leeds
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Vallum Associates. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Technical CCM Application Specialist-Banking Client Experience Required in Leeds
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Vallum Associates.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Vallum Associates's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Vallum Associates
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Vallum Associates.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Vallum Associates will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Vallum Associates employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
