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For Companies At a Glance
- Tasks: Manage and configure Jira Cloud, workflows, and integrations while supporting users.
- Company: Join a dynamic team focused on innovative tech solutions and customer satisfaction.
- Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative culture.
- Why this job: Be part of a cutting-edge environment that values creativity and technical expertise.
- Qualifications: Strong experience with Atlassian Cloud, Jira administration, and excellent communication skills required.
- Other info: SC Clearance is essential; this role offers a chance to work on impactful projects.
The predicted salary is between 36000 - 60000 £ per year.
SC Clearance is a must.
Need a strong technical Jira Administrator who has hands-on experience in Atlassian Cloud as Site and Org Admin for Jira and JSM to carry out setup and integration.
- Configure SSO & integration with AD and SharePoint.
- Configure and maintain Jira Cloud instance, setting up highest priority core test workflows.
- Strong experience and knowledge of Atlassian cloud automation rules, REST APIs, webhooks, and application links.
- Hands-on experience in creating, customizing, and maintaining complex Jira workflows, schemes, custom fields, screens, notifications, and permissions.
- Experience in installing, configuring, and supporting the rollout of key Jira and JSM add-ons/plugins such as X-ray and Power BI.
- Integration and support of XRAY and Power BI.
- Strong communication skills, ability to understand enterprise architecture, build prototypes, and present design and demos to end customers.
- Creation and support of JIRA projects, queries, dashboards, test reports, and Power BI reports.
- Creation of training knowledge assets.
- Responsible for understanding current documents, gathering requirements, investigating potential solutions, analysing the impact, communicating with stakeholders, and implementing solutions.
- Interacting with project managers, managers, developers, network engineers, and other administrators.
- Create, manage, and support all administrative functions associated with the Atlassian product suite.
- Create and maintain technical documentation and user guides.
- Understand system architecture of upstream and downstream impacts when implementing and supporting solutions.
- Must have a customer service-driven mindset with strong relationship-building skills.
Jira Administrator employer: Vallum Associates
Contact Detail:
Vallum Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jira Administrator
✨Tip Number 1
Familiarise yourself with the latest features and updates in Atlassian Cloud, especially around Jira and JSM. This will not only help you during interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with other Jira Administrators and professionals in the Atlassian community. Engaging in forums or attending meetups can provide insights into best practices and may even lead to referrals for job openings.
✨Tip Number 3
Prepare to discuss specific examples of how you've configured SSO, integrated with AD, or set up complex workflows in previous roles. Real-world scenarios can showcase your hands-on experience effectively.
✨Tip Number 4
Brush up on your communication skills, as you'll need to explain technical concepts to non-technical stakeholders. Practising how to present your past projects and their impacts can make a strong impression during interviews.
We think you need these skills to ace Jira Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Atlassian Cloud, Jira, and JSM. Include specific examples of how you've configured SSO, integrated with AD, and maintained Jira instances.
Craft a Strong Cover Letter: In your cover letter, emphasise your hands-on experience with complex Jira workflows and automation rules. Mention your communication skills and ability to work with various stakeholders, as these are crucial for the role.
Showcase Relevant Projects: If you have worked on projects involving XRAY, Power BI, or similar tools, be sure to detail these experiences. Highlight your role in creating dashboards, test reports, and any training materials you developed.
Highlight Customer Service Skills: Since the role requires a customer service-driven mindset, include examples of how you've built relationships and supported users in previous positions. This will demonstrate your suitability for the role.
How to prepare for a job interview at Vallum Associates
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with Atlassian Cloud, particularly as a Site and Org Admin. Highlight specific projects where you've configured SSO, integrated with Active Directory, or maintained Jira Cloud instances.
✨Demonstrate Your Problem-Solving Skills
Expect questions about how you've tackled complex Jira workflows and automation rules in the past. Share examples of challenges you faced and the solutions you implemented, especially regarding REST APIs and Webhooks.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you'll need to present designs and demos to various stakeholders, including Project Managers and Developers.
✨Prepare for Scenario-Based Questions
Think about potential scenarios you might encounter in the role, such as creating training knowledge assets or managing administrative functions. Be ready to discuss how you would approach these tasks and the impact of your decisions.
