Head of Major and Complex Claims Apply now
Head of Major and Complex Claims

Head of Major and Complex Claims

Full-Time 72000 - 100000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Lead a team of loss adjusters and manage complex insurance claims.
  • Company: Join a dynamic team in the innovative insurance industry.
  • Benefits: Enjoy career development, training opportunities, and a clear progression path.
  • Why this job: Shape the future of major loss operations and make a real impact.
  • Qualifications: Proven experience in loss adjusting and strong leadership skills required.
  • Other info: ACII/FCILA qualifications are highly desirable.

The predicted salary is between 72000 - 100000 £ per year.

Job Title: Head of Major and Complex Claims

Location: London

Contract: Full-Time, Permanent

Are you an experienced Claims Loss Adjuster looking to take on a leadership role? We have an exciting opportunity for a Head of Major and Complex Loss Adjuster to join our clients growing team, where you will lead, manage, and shape the future of their major loss division.

Key Responsibilities:

  • Leadership: Oversee the team of specialist loss adjusters, ensuring the highest standards of service delivery.
  • Case Management: Lead the investigation and resolution of high-value, complex insurance claims across various sectors.
  • Strategic Growth: Develop and implement strategies to expand and enhance the major loss division.
  • Client Relations: Build and maintain strong relationships with key clients, insurers, and other stakeholders.
  • Training & Development: Mentor and develop team members, fostering a culture of continuous improvement.
  • Risk Management: Ensure compliance with industry standards and regulatory requirements.

What We’re Looking For:

  • Experience: Proven experience in loss adjusting, with a focus on major and complex losses.
  • Leadership: Strong leadership skills with experience managing and developing high-performing teams.
  • Technical Expertise: Deep knowledge of insurance policies, claims handling, and loss adjusting processes.
  • Communication: Excellent client-facing and negotiation skills, with the ability to manage challenging stakeholders.
  • Qualifications: ACII/FCILA or equivalent professional qualifications are highly desirable.

Why Join Us?

  • Innovative Environment: Work with a dynamic team that is committed to innovation and excellence in the insurance industry.
  • Career Development: We invest in our people, offering training, development, and clear career progression opportunities.
  • Impactful Role: Play a pivotal role in shaping the success of our major loss operations.

Head of Major and Complex Claims employer: Vallum Associates

Join a forward-thinking company in London that values innovation and excellence in the insurance industry. As the Head of Major and Complex Claims, you will not only lead a dedicated team but also benefit from extensive career development opportunities and a supportive work culture that fosters continuous improvement. This role offers the chance to make a significant impact on the success of our major loss operations while building strong relationships with key clients and stakeholders.
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Contact Detail:

Vallum Associates Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Major and Complex Claims

✨Tip Number 1

Make sure to highlight your leadership experience in loss adjusting during networking events or industry conferences. Engaging with professionals in the field can help you gain insights and potentially get referrals for this role.

✨Tip Number 2

Stay updated on the latest trends and regulations in the insurance industry. This knowledge will not only enhance your discussions with potential employers but also demonstrate your commitment to the field.

✨Tip Number 3

Consider reaching out to current or former employees of the company to learn more about their culture and expectations. This can give you a competitive edge in understanding what they value in a candidate.

✨Tip Number 4

Prepare to discuss specific examples of how you've successfully managed complex claims in the past. Being able to articulate your experience clearly will set you apart during interviews.

We think you need these skills to ace Head of Major and Complex Claims

Leadership Skills
Claims Management
Loss Adjusting Expertise
Strategic Planning
Client Relationship Management
Negotiation Skills
Team Development
Risk Assessment
Regulatory Compliance
Insurance Policy Knowledge
Problem-Solving Skills
Communication Skills
Stakeholder Management
Analytical Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in loss adjusting, particularly with major and complex claims. Emphasize your leadership skills and any relevant qualifications like ACII/FCILA.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the insurance industry. Discuss your strategic vision for the major loss division and how your experience aligns with the company's goals.

Showcase Leadership Experience: Provide specific examples of how you've successfully led teams in the past. Highlight your ability to mentor and develop team members, as well as your approach to building client relationships.

Demonstrate Technical Expertise: Include details about your knowledge of insurance policies and claims handling processes. Mention any relevant training or certifications that showcase your technical skills in loss adjusting.

How to prepare for a job interview at Vallum Associates

✨Showcase Your Leadership Experience

Be prepared to discuss your previous leadership roles and how you've successfully managed teams. Highlight specific examples where you led a team through complex claims, demonstrating your ability to inspire and develop others.

✨Demonstrate Technical Expertise

Make sure to brush up on your knowledge of insurance policies and loss adjusting processes. Be ready to answer technical questions and provide insights into how you would handle major and complex claims.

✨Prepare for Client Relations Scenarios

Expect questions about managing client relationships and handling challenging stakeholders. Prepare examples that showcase your negotiation skills and how you've built strong partnerships in the past.

✨Discuss Strategic Growth Ideas

Think about strategies you could implement to enhance the major loss division. Be ready to share your vision for growth and how you would approach expanding the team's capabilities.

Head of Major and Complex Claims
Vallum Associates Apply now
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  • Head of Major and Complex Claims

    Full-Time
    72000 - 100000 £ / year (est.)
    Apply now

    Application deadline: 2027-01-11

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    Vallum Associates

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