At a Glance
- Tasks: Design and implement engaging customer experiences across voice and digital channels.
- Company: Join a forward-thinking company leading the way in AI technology.
- Benefits: Attractive salary, flexible working options, and opportunities for skill development.
- Other info: Be part of a vibrant team driving cutting-edge technology.
- Why this job: Shape the future of customer interaction with innovative AI solutions.
- Qualifications: Experience in conversational AI and strong design skills required.
The predicted salary is between 60000 - 80000 £ per year.
Key Skills Design and implement multimodal customer experiences across messaging, digital and voice channels.
Key Responsibilities Design customer-facing agents; define voice interaction patterns; manage interruption handling and escalation; implement channel integration patterns; establish conversational standards and governance.
Role Purpose Conversational AI, Voice AI, Contact Centre AI, Speech Technologies, Vertex AI Speech Services, Dialogflow CX, Prompt Engineering, Customer Experience Design, GCP...
Conversational AI & Voice Architect employer: Vallum Associates
Vallum Associates is an excellent employer, offering a dynamic work environment in Necton that prioritises safety and efficiency in major infrastructure projects. With a strong focus on employee growth, we provide opportunities for professional development and training in the electrical sector, fostering a culture of collaboration and innovation. Join us to be part of a team that values your contributions and supports your career advancement in a vital industry.
