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For Companies At a Glance
- Tasks: Lead and shape IT consulting services, ensuring high-quality delivery and client satisfaction.
- Company: Dynamic tech consulting firm focused on cloud adoption and software engineering.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a growing company with the chance to influence its future direction.
- Why this job: Make a real impact by building and leading a high-performing consulting team.
- Qualifications: Experience in IT consulting, strong leadership skills, and technical credibility.
The predicted salary is between 80000 - 100000 ÂŁ per year.
Location: London / Hybrid
Reports to: COO / Board of Directors
Our client is a growing IT consulting/services business helping enterprise organisations adopt cloud, modernise their platforms, and improve how they build and ship software. Their work sits across Cloud adoption, Cloud migration, Data/AI, DevOps, and modern software engineering — typically in complex, high-impact environments. They are still early in their journey. That means:
- Not everything is fully built yet
- There’s huge opportunity to shape how they operate
- The right person will have a direct impact on how they scale
The Role
We’re hiring a Head of Professional Services to take ownership of how we deliver work to clients and help us scale that into a repeatable, high-quality, and profitable function. This is not a “run what exists” role. It’s a build, fix, and lead role. You’ll sit at the centre of the business, working across:
- Delivery
- Pre-sales
- Clients
- Hiring
- Commercials
You’ll need to be as comfortable in a client steering meeting as you are reviewing a project plan, shaping a proposal, or coaching a delivery lead.
What You’ll Be Responsible For
- Owning Delivery (End-to-End)
- Make sure everything we deliver lands well — on time, on budget, and to a high standard
- Bring structure where needed (without over-engineering it)
- Step into tricky projects and get them back on track
- Define “what good looks like” for delivery in our business
- Shaping Work (Pre-Sales, Scoping, Pricing)
- Work closely with sales/founder on new opportunities
- Scope projects, define approaches, and price them properly
- Avoid the classic consulting traps (under-scoping, over-promising)
- Improve our win rate through clearer, more credible proposals
- Being the Senior Face to Clients
- Build trust with senior stakeholders (CTO, CIO, Heads of Engineering)
- Act as escalation point when things get difficult (they will sometimes)
- Turn good delivery into repeat business and long-term relationships
- Building the Team
- Help hire great engineers, consultants, and delivery leads
- Coach and develop the team — especially those stepping into leadership roles
- Create a culture of ownership, quality, and pragmatism
- Driving the Commercial Engine
- Improve utilisation, margins, and predictability
- Bring visibility to how we’re performing (without heavy bureaucracy)
- Help us scale in a way that stays profitable
What We’re Looking For
- Experience
- Background in IT consulting / professional services
- Experience leading delivery across multiple client engagements
- Strong exposure to:
- Cloud (AWS, Azure, or GCP)
- DevOps / platform engineering
- Software delivery
- Head of Delivery / Professional Services, or
- A senior delivery leader ready to step up
Profile
- Operator mindset — you get things done, not just define strategy
- Commercially sharp — you understand pricing, margins, and trade-offs
- Technically credible — you can hold your own with engineers and architects
- Client-ready — calm, credible, and trusted in front of senior stakeholders
- Comfortable with ambiguity — you don’t need everything defined upfront
- Builder — you enjoy creating structure where there isn’t much yet
Head of Consulting - Start Up in City of London employer: Vallum Associates
Contact Detail:
Vallum Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Consulting - Start Up in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who’s already in the consulting space. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, don’t hold back on sharing your past successes. Use specific examples of how you’ve led projects, improved processes, or built strong client relationships. This is your time to shine!
✨Tip Number 3
Be proactive! If you see a company you’re keen on, reach out directly. Send a message to their hiring manager or someone in the team. Express your interest and share how you can add value. It shows initiative and could set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you a better shot at getting noticed. So, what are you waiting for? Dive in and take that next step!
We think you need these skills to ace Head of Consulting - Start Up in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Consulting. Highlight your experience in IT consulting and any relevant projects that showcase your ability to lead delivery and build teams. We want to see how you can shape our operations!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully navigated complex projects and built strong client relationships. Let us know how you can help us scale!
Showcase Your Technical Credibility: Since we’re in the tech consulting space, it’s crucial to demonstrate your technical knowledge. Mention your experience with cloud platforms like AWS, Azure, or GCP, and how you've applied DevOps practices in past roles. We want to see that you can hold your own with engineers!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Vallum Associates
✨Know the Company Inside Out
Before your interview, dive deep into the company's mission, values, and recent projects. Understanding their approach to cloud adoption and software delivery will help you tailor your responses and show that you're genuinely interested in shaping their future.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific challenges in delivery or client management. Think of examples from your past experiences where you've successfully navigated tricky projects or built strong client relationships, and be ready to share those stories.
✨Showcase Your Leadership Style
As a Head of Consulting, your leadership approach is crucial. Be prepared to discuss how you coach and develop teams, create a culture of ownership, and drive performance. Highlight any successful initiatives you've led that improved team dynamics or project outcomes.
✨Demonstrate Commercial Acumen
Since this role involves driving the commercial engine, be ready to discuss your understanding of pricing strategies, margins, and how to avoid common consulting pitfalls. Share insights on how you've improved profitability in previous roles and how you plan to do the same here.