Title: Lead Salesforce Transformation & Delivery
Duration: Fix Term Contract -12 Months
Location: WALSALL, West Midlands,UK
What You'll Be Doing
- Lead the end-to-end Salesforce implementation programme.
- Develop and own the project roadmap and delivery plan.
- Manage multiple workstreams across technology, operations and business change.
- Work closely with Salesforce implementation partners and hold suppliers accountable for delivery.
- Build strong relationships with senior operational leaders and executive sponsors.
- Chair programme governance meetings and Steering Groups.
- Manage programme risks, issues, dependencies and decisions.
- Oversee budget management and programme reporting.
- Ensure business readiness, communications and user adoption.
- Coordinate testing, data migration, cutover planning and go-live activities.
- Drive benefits realisation and continuous improvement following implementation
What We're Looking For
We're looking for someone who has successfully delivered large-scale Salesforce programmes and understands that technology alone doesn't transform organisations - people do.
- Significant experience leading enterprise Salesforce implementations.
- Experience delivering complex digital transformation programmes.
- Strong knowledge of Salesforce delivery methodologies.
- Experience working with Salesforce implementation partners and System Integrators.
- Excellent stakeholder management skills with the confidence to influence at Executive level.
- Strong programme governance and planning capability.
- Experience managing multiple workstreams simultaneously.
- Excellent commercial awareness and budget management
Desirable Experience
Experience in 4 or more of the following would be advantageous:
- Service Cloud Experience Cloud Sales Cloud Omni-Channel Contact Centre technology
- Utilities sector Customer Service operations Billing and Collections Regulatory environments
- Data migration and system integrations Delivering complex integrations across CRM, billing, telephony, customer portals, reporting and operational systems Agile and hybrid delivery methodologies
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Salesforce Transformation & Delivery Lead in Bloxwich employer: Vallum Associates
As an Electronics Test Engineer at our company, you will be part of a dynamic and innovative team dedicated to pushing the boundaries of technology in a collaborative work environment. We offer competitive benefits, a strong focus on employee development, and opportunities for career advancement, all while being located in a vibrant area that fosters creativity and growth. Join us to make a meaningful impact in the field of electronics testing and enjoy a rewarding career with us.
