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- Tasks: Triage and resolve complex M365 issues while collaborating with teams.
- Company: Join a leading tech firm focused on Microsoft 365 solutions.
- Benefits: Attractive salary, flexible working options, and continuous learning opportunities.
- Why this job: Be at the forefront of Microsoft technology and drive impactful solutions.
- Qualifications: 5-8 years in Microsoft 365 support with strong technical skills.
- Other info: Dynamic role with opportunities for professional growth in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities:
- Triage and resolve complex M365 escalations / Multi User Incidents (usage, access errors, unexpected results).
- Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, Teams, Group Policy Objects, Aternity etc.
- Observability and Monitoring.
- Advanced understanding of monitoring and observability tools such as Thousand Eyes and Downdetector.
Required Qualifications:
- 5–8+ years in Microsoft 365 support at enterprise scale.
- Strong skills in Microsoft Copilot, SharePoint/OneDrive permissions, Entra ID, Conditional Access.
- Experience working within regulated environments and producing audit-ready artifacts.
Preferred:
- Exposure to large scale Copilot deployments (free/M365) in the financial sector.
- Proficiency with PowerShell and Graph API for troubleshooting and reporting.
- Provide CoPilot knowledge sharing sessions to fellow M365 Application owners.
Microsoft Specialist in Birmingham employer: Vallum Associates
Contact Detail:
Vallum Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft Specialist in Birmingham
✨Tip Number 1
Network, network, network! Reach out to your connections in the Microsoft ecosystem. Attend industry events or webinars where you can meet people who work in M365 support. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in Microsoft 365, especially with tools like PowerShell and Graph API. This will not only demonstrate your capabilities but also give you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your knowledge of M365 escalations and root cause analysis. Be ready to share specific examples from your experience that showcase your problem-solving skills and how you've handled complex incidents.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Microsoft Specialist in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 support, especially in areas like SharePoint and Entra. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you the perfect fit. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Your Technical Skills: Since this role requires strong technical skills, make sure to highlight your proficiency with tools like PowerShell and Graph API. We’re looking for candidates who can hit the ground running, so any specific examples of your experience will help us see your capabilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Vallum Associates
✨Know Your M365 Inside Out
Make sure you brush up on your knowledge of Microsoft 365, especially the areas mentioned in the job description like SharePoint, OneDrive, and Entra. Be ready to discuss specific scenarios where you've triaged complex issues or resolved multi-user incidents.
✨Showcase Your Technical Skills
Prepare to demonstrate your proficiency with PowerShell and Graph API. You might be asked to solve a problem on the spot, so practice common troubleshooting tasks and be ready to explain your thought process clearly.
✨Understand the Financial Sector's Needs
Since the role mentions exposure to large-scale Copilot deployments in the financial sector, do some research on how M365 is used in this industry. Be prepared to discuss how compliance and audit-readiness play a role in your work.
✨Engage in Knowledge Sharing
Think about how you can contribute to knowledge sharing sessions. Prepare examples of how you've shared your expertise in the past, particularly around Microsoft Copilot or other M365 tools, and be ready to suggest ideas for future sessions.
