Concierge Team in London

Concierge Team MemberAbout Vallist

Vallist is a premium workspace operator and advisory specialising in the creation of hospitality-driven environments and the transformation of heritage buildings into refined, high-performance workplaces.

Our flagship location,
Finlaison House
, opening January 2026 in Chancery Lane, will offer private offices, meeting spaces, and elevated services designed for teams who value considered design, discretion, and operational excellence.

Guided by a philosophy of precision, purpose, and world-class hospitality, Vallist creates inspiring, connected spaces for discerning leaders and innovators. Alongside our workspace offering, Vallist provides advisory services to landlords, operators, and investors globally, covering flex-space operations, market entry, design strategy, and operational efficiency.

Role Overview

We are seeking a dedicated and service-driven
Concierge Team Member
to join our on-site team at Finlaison House. This role is central to the Vallist experience and will act as the first and lasting impression for our members, guests, and partners.

The successful candidate will deliver warm, intuitive, and highly professional concierge services, ensuring every interaction reflects Vallist\’s commitment to exceptional hospitality, discretion, and attention to detail.

Key Responsibilities

• Welcome members and guests with confidence, warmth, and professionalism
• Deliver front-of-house and reception services to a premium standard
• Manage reservations, meeting room bookings, and guest registrations
• Respond to member enquiries and special requests with efficiency and care
• Support day-to-day operations to ensure the workspace runs seamlessly
• Maintain immaculate presentation of reception and shared spaces
• Act as a trusted point of contact for members, anticipating needs where possible
• Collaborate closely with the wider operations and sales teams to deliver a cohesive member experience

Skills & Qualifications

• Experience in concierge services, front-of-house, or reservations management
• Excellent verbal and written communication skills
• Proven ability to deliver outstanding guest and member experiences
• Highly organised, detail-oriented, and comfortable multitasking in a dynamic environment
• Calm, polished, and professional demeanour at all times
• Strong team player with a proactive and positive attitude
• Previous experience in hospitality, luxury services, private members\’ clubs, hotels, or premium workspaces is a strong advantage

What We\’re Looking For

We are looking for someone who genuinely devotes their role to our members\’ experience, someone who takes pride in service, enjoys building relationships, and understands that true luxury is delivered through care, consistency, and thoughtful execution.

You will be someone who:

• Takes ownership of the member journey
• Finds satisfaction in going the extra mile
• Values discretion, polish, and professionalism
• Sees hospitality not just as a task, but as a craft

Send your CV and expression of interest at

Looking forward to reading all your submissions.