At a Glance
- Tasks: Be the friendly face for patients, booking appointments and providing essential support.
- Company: A busy GP practice in Leamington Spa with a compassionate team.
- Benefits: Full training provided, supportive environment, and opportunities to grow.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Customer-facing experience preferred; passion for helping others is key.
- Other info: Join a warm, efficient team dedicated to patient care.
The predicted salary is between 24000 - 36000 Β£ per year.
A busy GP practice in Leamington Spa is seeking a care navigator to join its compassionate team. The role includes being the first point of contact for patients, booking appointments, processing requests, and providing reception services.
Candidates must have experience in a customer-facing role, with GP practice experience preferred but not essential as full training will be given.
Join a warm and efficient environment dedicated to patient support.
Compassionate Care Navigator & Front Desk Lead in Royal Leamington Spa employer: Valley Road Medical Practice
Contact Detail:
Valley Road Medical Practice Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Compassionate Care Navigator & Front Desk Lead in Royal Leamington Spa
β¨Tip Number 1
Make sure to showcase your people skills! As a Compassionate Care Navigator, you'll be the first point of contact for patients, so highlight any customer-facing experience you have. We want to see how you can bring warmth and efficiency to the role.
β¨Tip Number 2
Practice your communication skills before the interview. Being able to clearly explain processes and provide support is key in this role. We recommend doing some mock interviews with friends or family to get comfortable.
β¨Tip Number 3
Research the GP practice and its values. Understanding their commitment to patient support will help you align your answers during the interview. We love when candidates show genuine interest in our team and mission!
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows us you're proactive and ready to join our compassionate team in Leamington Spa.
We think you need these skills to ace Compassionate Care Navigator & Front Desk Lead in Royal Leamington Spa
Some tips for your application π«‘
Show Your Compassion: In your application, let us see your caring side! Share experiences where you've gone the extra mile for customers or patients. We want to know how you connect with people.
Highlight Relevant Experience: Even if you haven't worked in a GP practice before, tell us about your customer-facing roles. Focus on skills like communication and problem-solving that are key for this position.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts well. We appreciate a tidy application thatβs easy to read!
Apply Through Our Website: Make sure to submit your application through our website. Itβs the best way for us to receive your details and ensures youβre considered for the role. We canβt wait to hear from you!
How to prepare for a job interview at Valley Road Medical Practice
β¨Know the Role Inside Out
Before your interview, make sure you understand what a Compassionate Care Navigator does. Familiarise yourself with the responsibilities like booking appointments and processing requests. This will help you demonstrate your enthusiasm for the role and show that you're ready to jump in.
β¨Showcase Your Customer Service Skills
Since this role is all about being the first point of contact for patients, think of examples from your past customer-facing roles. Prepare to discuss how you've handled difficult situations or provided exceptional service. This will highlight your ability to thrive in a busy environment.
β¨Emphasise Teamwork and Compassion
The job is in a compassionate team, so be ready to talk about your experiences working collaboratively. Share stories that showcase your empathy and understanding, especially in healthcare settings. This will resonate well with the values of the practice.
β¨Prepare Questions for Them
Interviews are a two-way street! Think of thoughtful questions to ask about the practice's approach to patient care or team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.