DA Practitioners - Complex Needs in Coventry

An exciting opportunity has arisen for Domestic Abuse Practitioners to join our Domestic Abuse Complex Needs service, working full-time, 37.5 hours per week. You will be joining a multi-service charity based in Coventry. In return, we offer a competitive salary of £28,000 p.a., plus on-call payments (minimum £2,000 - £3,000) per annum and a contributory pension scheme. Annual leave is 26 days + bank holidays with an additional day's leave for every 2 years of service up to a maximum of 29 days per annum. We also offer a comprehensive in-house training programme, access to a range of accredited training, clinical supervision, subsidised nursery places and an Employee Assistance Programme for health and wellbeing support.

What We Do: The charity has a fully trained staff team providing Supported Accommodation to survivors of domestic abuse and with complex needs. There is also an on-site Children's Nursery that provides full day care for pre-school children.

We are looking for reliable and committed individuals who are able to:

• Offer a high-quality service to survivors of domestic abuse with complex needs accessing Valley House Safe and Supported Accommodation in accordance with Valley House's operational policies and procedures.
• Manage a small caseload of service users who are accessing the 7-bed Complex service.
• Support service users to achieve and sustain independent living, through one-to-one and groupwork delivery.
• Provide a resettlement service for service users that have transitioned into their own accommodation.
• Be part of a staff rota covering shifts, Monday to Friday, 8:30am to 4:30pm.

The successful candidate will have:

• Extensive experience in the related area of work and willingness to work towards a qualification.
• Mental First Aider qualified or willing to undertake this training, Valley House will fund this.
• Experience of working with individuals and children affected by domestic abuse.
• Experience of working with individuals experiencing Mental Health and/or alcohol and Drug misuse.
• Experience assessing the needs and risks of people affected by domestic abuse.
• Experience of one-to-one work and carrying a caseload.
• Experience of working in partnership with a range of different agencies.
• Experience of record keeping and report writing.

• Knowledge and understanding of the difficulties faced by survivors of domestic abuse.
• Knowledge and understanding of domestic abuse, mental health and alcohol and drug misuse.
• Knowledge of effective interventions in relation to working with survivors of domestic abuse where complex needs are present.
• Knowledge of best practice in relation to safeguarding adults and children.
• Understanding and passion for the work of Valley House.

• Ability to develop and deliver groupwork programmes.
• Ability to work effectively within a team and on one's own initiative.
• Competent in the use of IT tools, including Word, Excel and Outlook.
• Excellent written and verbal communication skills.

• Ability to work flexible hours with a flexible approach.
• To take part in an out-of-hours on-call Rota with other staff.
• Need to have a UK driving Licence and access to a vehicle and able to travel city wide at short notice.
• This post requires a satisfactory DBS check.

This vacancy is open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1). The hours of work are 37.5 hours per week. The closing date is 12 noon on Monday 20th April 2026, with interviews scheduled to take place on Tuesday 28th April (pm). If you would like to know more about Valley House please visit our website www.valleyhouse.org.uk.