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- Tasks: Lead a team of volunteers and ensure smooth shop operations while maximising profits.
- Company: Join the Dronfield Lighthouse Charity Shop, making a difference in the community.
- Benefits: Earn £12.71 per hour with flexible working hours and a supportive team environment.
- Other info: Great opportunity for personal growth and to make a positive impact.
- Why this job: Be a key player in a charity shop, enhancing customer service and team spirit.
- Qualifications: Experience in retail or team management is a plus, but passion is key!
The predicted salary is between 30000 - 32000 £ per year.
Responsible to: Shop Manager
Responsible for: Volunteers
Location: Dronfield Lighthouse Charity Shop
Rate of Pay: £12.71 per hour
Working Hours: 28.5 hours per week, working regular Sundays (10am - 4pm) and 3 other days (9am - 5pm)
Purpose of the Job
As Shop Supervisor you will ensure the effective day to day running of our Lighthouse shops, maximising profit through a high standard of customer service and providing effective support of volunteers in accordance with Valley CiDS standards and policies.
Key Roles & Responsibilities
- People Management: Seek to promote a positive team culture throughout the shop environment, fostering a spirit of unity and belonging, whilst supporting and encouraging the skill sets of individual team members. Ensuring volunteers are fully equipped with the knowledge and understanding of shop operations in order to perform their roles effectively. Ensure a standard of excellence in areas such as Customer Service and overall communication with staff and members of the public. To take responsibility for the overall running of the shop and volunteers on designated working days.
- Sales and Profit: Work with the shop manager and assistant shop manager to achieve agreed sales targets to maximise profit through effective stock management and cost control measures. Support your shop manager, assistant shop manager and Retail Area Managers by showing initiative in monitoring retail competitors, exploring trends and implementing promotional campaigns to help with continuous commercial development.
- Stock Management: Assist and support the shop manager in stock management within the shop, ensuring stock is sourced, sorted, processed and merchandised in an effective and timely manner.
Shop Supervisor employer: Valley CIDS
Contact Detail:
Valley CIDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor
✨Tip Number 1
Network like a pro! Chat with people in the charity sector, attend local events, and connect with volunteers. You never know who might have a lead on that perfect Shop Supervisor role!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, highlight your experience in people management and customer service. Make sure they see how you can foster a positive team culture.
✨Tip Number 3
Be proactive! If you spot a charity shop that could use a boost, don’t hesitate to reach out. Share your ideas on stock management or promotional campaigns – it shows initiative and could land you an interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at the Lighthouse Charity Shop.
We think you need these skills to ace Shop Supervisor
Some tips for your application 🫡
Show Your Passion for Charity: When writing your application, let us know why you're excited about working in a charity shop. Share any personal experiences or connections you have with the cause, as this will help us see your genuine interest in the role.
Highlight Your People Skills: As a Shop Supervisor, you'll be managing volunteers and ensuring a positive team culture. Make sure to showcase your experience in people management and how you've successfully supported others in previous roles.
Demonstrate Your Sales Savvy: We want to see that you understand the importance of sales and profit in a retail environment. Include examples of how you've contributed to achieving sales targets or implemented successful promotional campaigns in the past.
Keep It Clear and Concise: Make your application easy to read by keeping it clear and concise. Use bullet points where necessary and ensure your key skills and experiences stand out. And remember, apply through our website for the best chance!
How to prepare for a job interview at Valley CIDS
✨Know Your Stuff
Before the interview, make sure you understand the role of a Shop Supervisor inside out. Familiarise yourself with the responsibilities listed in the job description, especially around people management and stock management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a Shop Supervisor, you'll be managing volunteers and fostering a positive team culture. Prepare examples from your past experiences where you've successfully led a team or supported others. Highlight how you encourage unity and belonging among team members, as this is crucial for the role.
✨Demonstrate Customer Service Excellence
Customer service is key in this role, so think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would ensure a high standard of customer service in the shop, and how you would train volunteers to do the same.
✨Be Ready to Discuss Sales Strategies
The job involves maximising profit through effective stock management and promotional campaigns. Brush up on basic retail strategies and be prepared to share your ideas on how to monitor competitors and implement trends. Showing initiative here will impress the interviewers!