At a Glance
- Tasks: Drive a van to collect and deliver goods for charity shops.
- Company: Join Lighthouse Charity, making a difference in your community.
- Benefits: Enjoy 20% off in shops, enhanced leave, and a company pension.
- Other info: Casual role with flexible hours, perfect for students!
- Why this job: Be part of a supportive team while helping those in need.
- Qualifications: Must have a full UK driver's licence and experience with larger vans.
Rate of Pay: £14.32 per hour (12.71 + enhanced holiday pay)
Location: Based in Riddings, Alfreton, travelling to all other sites across Nottinghamshire and Derbyshire, as required
Contract type: Casual
Purpose of the Job
You will be an enthusiastic and dedicated member of the retail transport team committed to supporting our network of Lighthouse Charity shops to achieve their targets through the collection/delivery of donated and sold goods and the transferring of stock between shops. You will be responsible for collections of furniture, boxes of Bric a Brac and bags of clothing from donors by providing efficient, courteous assistance with high levels of customer service. You will uphold the ethos and values of the charity at all times whilst carrying out the duties of your role.
Key tasks and responsibilities
Vehicle & Equipment Use
- To drive /operate vehicles and equipment in accordance with legal requirements, safety guidelines and Valley CiDS policies and procedures.
- To carry out vehicle and equipment checks in accordance with procedures and to maintain records as required.
- To lift and/or move items carefully and safely, using moving and handling equipment and securing materials in line with health and safety procedures.
Collections & Deliveries
- To plan routes for the day’s collections and deliveries to ensure the most efficient use of vehicles and to meet customer requirements.
- To treat stock and property with care and respect when moving and handling items in shops and when entering customers’ homes to undertake collections/deliveries.
- To complete collection and delivery records and daily work log in accordance with Lighthouse procedures, maintaining customer contact details confidentially and securely in line with data protection processes.
Shop Sales Support
- To assist our shops with rotating stock between our retail outlets ensuring we can maximise our sales.
- To assist our shops on making sales and ensuring Gift Aid is collected from customers wherever possible.
Customers & Colleagues
- To provide excellent customer care at all times, representing the Charity in a professional manner in accordance with Lighthouse standards of courtesy and respect and the Driver Dress Code.
- To communicate with other staff and volunteers with courtesy and respect.
Person Specification
- It is essential to hold a full UK driver’s licence with no more than 3 penalty points.
- Must be over the age of 25 and have been driving for over two years.
- Essential to have experience of driving Sprinter-type vans and 3.5 tonne Luton vans.
- Can transport furniture goods in a safe and responsible manner.
- Is physically fit and prepared for heavy lifting.
- Good knowledge of Derbyshire and Nottinghamshire geography to support route planning.
- Basic Disclosure & Barring Service (DBS) check will be undertaken by Valley CIDS on all Retail Van Drivers.
Benefits
- Enhanced Annual Leave
- Company Sick Pay Scheme
- 20% discount in all Lighthouse Charity Shops
- Company Pension
- Employee Assistance Programme
- Access to exclusive shopping and lifestyle discounts
- Christmas Saver Scheme
- Company Events
Casual Retail Van Driver employer: Valley CIDS
Valley CiDS is an exceptional employer that prioritises the well-being and development of its staff while fostering a supportive and inclusive work culture. Located in Swanwick, UK, employees benefit from enhanced leave, company sick pay, and pension options, alongside opportunities for professional growth through team collaboration and leadership roles. Join us to make a meaningful impact in children's lives while enjoying a rewarding career in a nurturing environment.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Retail Van Driver
✨Tip Number 1
Familiarise yourself with the geography of Nottinghamshire and Derbyshire. Knowing the area well will not only help you plan efficient routes but also impress your potential employers with your local knowledge during any discussions.
✨Tip Number 2
Highlight your customer service skills in conversations or interviews. Since this role involves interacting with donors and customers, showcasing your ability to provide excellent service will set you apart from other candidates.
✨Tip Number 3
Demonstrate your commitment to safety and compliance. Be prepared to discuss how you ensure safe driving practices and adhere to health and safety guidelines, as these are crucial aspects of the role.
✨Tip Number 4
If possible, gain some experience with furniture handling and lifting techniques before applying. Being physically fit and knowledgeable about safe lifting methods will show that you're ready for the demands of the job.
We think you need these skills to ace Casual Retail Van Driver
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially any previous driving roles or customer service positions. Emphasise your ability to handle heavy lifting and your knowledge of the local area.
Write a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the charity's mission. Mention specific examples of how you've provided excellent customer service in the past and your commitment to safety and efficiency.
Highlight Relevant Skills:Clearly outline your skills that match the job description, such as your full UK driver’s licence, experience with Sprinter-type vans, and your physical fitness for heavy lifting. This will show you meet the essential criteria.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Valley CIDS
✨Know Your Routes
Familiarise yourself with the geography of Derbyshire and Nottinghamshire. Being able to discuss your knowledge of local areas during the interview will show that you are prepared and understand the importance of efficient route planning.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. This job requires a high level of interaction with donors and customers, so showcasing your ability to communicate courteously and respectfully is key.
✨Highlight Your Driving Experience
Be ready to talk about your experience driving Sprinter-type vans and 3.5 tonne Luton vans. Mention any relevant safety practices you follow and how you ensure the safe transport of goods, as this is crucial for the role.
✨Show Enthusiasm for the Charity's Mission
Research the charity and its values before the interview. Expressing genuine enthusiasm for their mission and how you can contribute to their goals will help you stand out as a candidate who aligns with their ethos.
