At a Glance
- Tasks: Lead a team, support clients, and ensure smooth operations in a residential setting.
- Company: Join Valley Steps, a leading non-profit in behavioural health since 1984.
- Benefits: Earn $20.65/hour plus bonuses, with generous paid time off and health benefits.
- Other info: Enjoy professional development opportunities and a supportive community.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: High school diploma and some supervisory or case management experience required.
The predicted salary is between 20.65 - 20.65 £ per hour.
Make An Impact Through Leadership At Valley Steps, Shift Leads play a vital role in creating a stable, supportive environment for both clients and staff. By guiding daily operations, mentoring team members, and providing direct support to clients, you'll help ensure each shift runs smoothly while fostering a culture of teamwork, accountability, and exceptional care.
Pay: Range starts at $20.65/hour (pay is calculated based on years of licensed working experience)
Shift Differential: Additional $2.00/hour when clocked in for 3+ hours between 3pm - 11pm
Schedule: Monday – Friday | 12:00pm – 8:00pm
Benefits Highlights
- Compensation: Our compensation program includes tenure-based service increases and performance bonuses that recognise and reward high-performing team members. On-Demand Pay gives you access to a portion of your earned wages before your scheduled payday.
- Time Off: We offer 15 days of accrued paid time off annually (increasing by one day with each year of service), 10 paid holidays, 2 wellness days, and paid parental leave.
- Health & Insurance Benefits: Full-time and part-time team members working 30+ hours per week are eligible for medical, dental, vision, life, and disability insurance, as well as voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance. Valley also provides Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
- Health Savings & Reimbursement: Out-of-pocket medical expenses may be eligible for reimbursement through our Garner HRA — up to $2,000 for individuals and $4,000 for families. Depending on your medical plan selection, you may also contribute pre-tax dollars to a Health Savings Account (HSA), with a company match of up to $900 for individuals and $1,800 for families.
- Retirement: Our 401(k) plan accepts both pre-tax and Roth (post-tax) contributions and includes a company match of up to 6% of your annual salary.
- Professional Development: We invest in our team members' growth through tuition reimbursement, new licensure reimbursement, paid training and conference attendance, continuing education reimbursement, and paid time for continuing education.
Why Valley? Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalised care they need to heal and grow. You will belong to a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organisation that promotes authenticity and encourages opportunities for success.
Job Summary & Deliverables: The Shift Lead supports unit leadership with the supervision of work activities during assigned shifts on a residential or housing unit. The Shift Lead ensures that employees have the resources and support to perform their jobs successfully. The Shift Lead possesses sufficient knowledge and skill in their respective function and utilises this knowledge and skill to train, coach, and supervise employees. The Shift Lead actively encourages a culture of collaboration and teamwork.
Essential Functions:
- Supervises the work activities and expectations of a team during assigned shifts (day, afternoon, night) on a residential or housing unit
- Promotes a culture of strong performance and high morale
- Ensures the completion of operational goals within required timelines
- Ensures employee compliance with company policy, procedure, and operational expectations
- Performs client care responsibilities including targeted case management, medication distribution, client transportation, etc.
- Completes tasks and projects as assigned by Team Lead or Program Manager
- Coordinates with unit leadership to ensure shift coverage; provides on-call coverage as assigned
Requirements
- Education: High School diploma or equivalent
- Experience: Six months Certified Case Manager experience + Case Manager certification OR 6 months supervisory experience
- Licenses/Certifications: CPR certification, Valley de-escalation certification, Case Manager certification (can be post-hire if supervisory experience is met). Driving positions require a current Utah Driver’s license, must be 21.
Preferred Qualifications: Two years of behavioural health experience, One year of supervisory experience.
Shift Lead Residential | Adult Residential Services in Dorking employer: Valley Behavioral Health
Valley Steps is an exceptional employer that prioritises the well-being of both its clients and staff, fostering a supportive work culture where teamwork and professional growth are at the forefront. Located in a vibrant community, employees benefit from comprehensive training programs, mentorship opportunities, and a commitment to maintaining high standards of care, making it a rewarding place to develop your career in behavioural health.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead Residential | Adult Residential Services in Dorking
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Valley Behavioral Health.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Valley Behavioral Health!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Valley Behavioral Health, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Valley Behavioral Health or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Shift Lead Residential | Adult Residential Services in Dorking
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Valley Behavioral Health:Before hitting send, make sure to tailor your application specifically to Valley Behavioral Health! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Valley Behavioral Health
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
