Case Manager | Assertive Community Treatment (ACT)

Program: Valley Assertive Community Treatment (ACT)

Pay: dependent on certification status

• Uncertified Case Managers start at $17.50 - Uncertified Case Managers will obtain certification within the first 90 days and pay will be increased
• Certified Case Manager range starts at $18.75 - Certified CM pay is calculated based on years of certified experience.

Schedule: Monday-Friday | 9:00am-5:00pm

Benefits Highlights

Compensation

Our compensation program includes tenure-based service increases and performance bonuses that recognise and reward high-performing team members. On-Demand Pay gives you access to a portion of your earned wages before your scheduled payday.

Time Off

We offer 15 days of accrued paid time off annually (increasing by one day with each year of service), 10 paid holidays, 2 wellness days, and paid parental leave.

Health & Insurance Benefits

Full-time and part‑time team members working 30+ hours per week are eligible for medical, dental, vision, life, and disability insurance, as well as voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance. Valley also provides Basic Life, Accidental Death & Dismemberment, and Long‑Term Disability Insurance at no cost to eligible team members.

Health Savings & Reimbursement

Out‑of‑pocket medical expenses may be eligible for reimbursement through our Garner HRA — up to $2,000 for individuals and $4,000 for families. Depending on your medical plan selection, you may also contribute pre‑tax dollars to a Health Savings Account (HSA), with a company match of up to $900 for individuals and $1,800 for families.

Retirement

Our 401(k) plan accepts both pre‑tax and Roth (post‑tax) contributions and includes a company match of up to 6% of your annual salary.

Professional Development

We invest in our team members' growth through tuition reimbursement, new licensure reimbursement, paid training and conference attendance, continuing education reimbursement, and paid time for continuing education.

Why Valley?

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high‑quality behavioral health care. As the largest non‑profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalised care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.

Job Summary & Deliverables

The Case Manager I is a certified position that provides targeted case management and psychosocial rehabilitative services as indicated by the care plan to support clients to meet their individualised goals. Certified Case Managers are responsible for utilising evidence‑based practices, meeting fiscal responsibilities and ensuring that regulatory compliance and organisational standards are met.

• Provides targeted case management services as described by the Medicaid manual
• Supports clients in following individualised care plans and identifying case management goals
• Completes documentation on services provided within Valley's standards
• Meets productivity expectations as assigned by supervisor
• Observes and collects client urine samples as necessary
• Transports clients to appointments as necessary

Requirements

Education

High School diploma or equivalent

Experience

None - see Preferred Qualifications

Licenses/Certification

Case Manager certification (post hire if needed), CPR certification, Valley de‑escalation certification, Driving positions require a minimum age of 21 and a current driver's license

Preferred Qualifications

One year social services or behavioral health experience, Bachelor's degree in Social Services, Psychology, or related field.