At a Glance
- Tasks: Design user experiences for AI products and map customer journeys for various users.
- Company: Join Valis, a pioneering company in AI solutions for mid-market businesses.
- Benefits: Competitive salary, performance bonuses, and growth opportunities in a fast-paced environment.
- Other info: Dynamic team culture with a focus on innovation and collaboration.
- Why this job: Shape the future of AI products and make a real impact on user experiences.
- Qualifications: 7+ years in product design with strong UX/UI skills and experience in B2B SaaS.
The predicted salary is between 63000 - 77000 £ per year.
About us
We are Valis - a company building an institutional AI operating layer for mid-market companies: shared company memory, workflow mining and agentic automation.
Why this role exists
Product Designer owns the end-to-end experience of Valis: from the first time a CEO sees it, through the admin setting it up, to the moment an employee uses it every day.
What you will do
- Customer journey
- Map the journey for each type of user: CEO and founder, client admin, end user, and our own deployment team. Keep it current as the product changes.
- Sit in on client rollouts and install sessions. Watch real people use the product, and turn what you see into clear, prioritised problems for engineering.
- Define and track experience metrics with the product and deployment teams: activation, adoption, time to first value.
- Product design
- Design the core surfaces end to end: the desktop app (daily brief, meetings library, calendar, chat), the mobile app and the admin panel.
- Design the onboarding: first install, connecting data sources, first useful answer.
- Write specs and prototypes that engineers and AI agents can build from directly. Review what ships, and send it back when the experience is not right.
- Questions we have heard: "Why can I only hide a task, not close it?", "How do I switch between my personal and company workspace?", "What changed in the app since I last opened it?"
- Design system
- Build the Valis design system from scratch, so engineers and their AI agents produce a consistent interface without a design review on every change.
- Keep it in the codebase, not only in Figma. The agents need to be able to use it.
- Product communication
- Own how the product talks to users: in-app notifications, release notes, user guides and trainings.
- Tailor them to the reader: a CEO needs to see which of their problems a release solves, and an employee needs to know what changed in their app.
- Must have
- 7+ years in product design, including 3+ years owning the experience of a B2B Saa S product end to end, not a single feature inside a large team.
- A portfolio that shows complex products made simple: data-heavy tools, admin and permission flows, desktop and mobile apps.
- Strong in both UX and UI: research, journey mapping, information architecture, and high-quality visual and interaction design.
- You have built a design system from scratch and got engineers to adopt it.
- You have designed onboarding and in-product communication, and can show the effect in numbers.
- Hands-on with AI tools in daily work: you prototype with Claude, Claude Code or similar, and write specs an agent can execute. You use them yourself, not only read about them.
- You shape the product rather than wait for a brief. The product changes daily.
- Fluent English.
- Nice to have
- Experience designing AI-native products: assistants, agents, chat, generated content.
- Prototyping in code (React / Type Script), working in Git Hub alongside engineers.
- Experience with enterprise users: admins, IT, security and access settings.
- Good working knowledge of RU language
We offer competitive base, performance-based bonus, and the opportunity to join the team during fast growth.
Product Designer, UX & Customer Journey in London employer: Valis
At Valis, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. Our commitment to employee growth is evident through our supportive environment where you can take ownership of your projects and engage directly with CEOs, driving meaningful change in mid-market companies. With competitive compensation, including bonuses and equity, alongside the opportunity to work hybrid and collaborate with a talented team, Valis is the ideal place for ambitious professionals looking to make a significant impact in the AI landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Product Designer, UX & Customer Journey in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Valis for a Product Designer, UX & Customer Journey, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Valis before they go live!
We think you need these skills to ace Product Designer, UX & Customer Journey in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Product Designer, UX & Customer Journey at Valis, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Valis does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Valis. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Valis.
How to prepare for a job interview at Valis
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Valis, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Valis might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Valis!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Valis is looking for.
