At a Glance
- Tasks: Lead strategic ESM/ITSM projects and mentor a dynamic team of consultants.
- Company: Join Valiantys, a leader in enterprise service management and transformation consulting.
- Benefits: Enjoy a hybrid work model, meal vouchers, and 100% health insurance coverage.
- Other info: Be part of a supportive, multicultural environment with continuous learning opportunities.
- Why this job: Shape the future of work while driving impactful outcomes for clients.
- Qualifications: Master’s degree and 7+ years in consulting with Atlassian tools expertise.
The predicted salary is between 70000 - 90000 £ per year.
About Valiantys
Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. By combining deep process expertise with modern collaboration, automation, and value stream practices, Valiantys enables business, IT, and product teams to design connected, efficient, and human-centered ways of working. With a strong focus on the modern workforce, the company helps customers reimagine service delivery beyond IT, streamline cross-functional workflows, and improve flow and throughput for engineering teams.
Job Summary
As a Lead Atlassian Consultant, you shape and lead the delivery of strategic and complex ESM/ITSM solutions for our clients. You act as a trusted advisor to senior stakeholders, while also playing a key role internally as a leader, mentor, and reference for consulting excellence. You combine strategic vision, technical expertise, and leadership to drive impactful outcomes for both clients and Valiantys.
What You’ll Be Working On
- Shape & Advise
- Lead discovery phases and identify high-value opportunities for clients
- Advise senior stakeholders on ESM/ITSM strategy, architecture, and transformation roadmaps
- Design tailored solutions that align with business goals and technical constraints
- Act as a trusted advisor, guiding clients toward long-term value realization
- Lead Delivery
- Lead and oversee the delivery of complex or cross-practice projects
- Ensure delivery approaches align with client needs, best practices, and Valiantys standards
- Act as technical lead when required to guarantee quality and consistency
- Produce and review key deliverables and ensure clear reporting on progress and outcomes
- Lead & Develop People
- Manage and support consultants, fostering a high-performance and collaborative culture
- Set clear objectives, monitor performance, and provide constructive feedback
- Mentor team members and support their technical and professional development
- Contribute to recruitment, onboarding, and enablement of new consultants
- Ensure team readiness, certifications, and continuous skill development
- Drive Consulting Excellence
- Act as a reference point for best practices, methods, and tools
- Support consultants in resolving complex or strategic challenges
- Encourage knowledge sharing and contribute to practice development
- Contribute to the evolution of methodologies, standards, and service offerings
- Collaborate & Contribute
- Work closely with Delivery Managers, Practice Leads, Sales, and Presales teams
- Support complex presales activities (solution design, scoping, demonstrations)
- Identify business opportunities and contribute to account growth
- Strengthen collaboration across teams and practices
- Ensure Client Success
- Build and maintain strong relationships with key client stakeholders
- Ensure high levels of satisfaction and service consistency
- Support long-term engagement strategies and value realization
- Act as an escalation point for critical issues and ensure timely resolution
Do You Have What It Takes?
To succeed in this role, you bring:
- A Master’s degree (or equivalent) in Computer Science or a related field
- 7y minimum experience in consulting and leading complex projects
- Deep expertise in Atlassian tools and Cloud environments
- Proven ability to engage with senior stakeholders and drive strategic discussions
- 3y minimum experience in team leadership, mentoring, or people management
Your strengths
- Strategic thinking combined with strong execution capabilities
- Leadership mindset with the ability to inspire and develop others
- Excellent stakeholder management and communication skills
- Strong problem-solving and decision-making abilities
- Ability to navigate complexity and drive alignment
- Commitment to quality, client success, and continuous improvement
Why Join Valiantys?
At Valiantys, our people are at the heart of everything we do. We are committed to creating an environment where you can grow, lead, and make an impact.
- Meaning: Drive strategic transformation projects and influence outcomes
- Learning: Continuous development through training, certifications, and communities
- Flexibility: Hybrid work model supporting work-life balance
Additional benefits:
- International and multicultural environment
- Flexible remote work policy
- Meal vouchers
- 100% covered health insurance (for you and your family)
- Choice of equipment (PC or Mac)
- Supportive and collaborative culture
Valiantys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to personal background, identity, or beliefs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Atlassian Lead Consultant - ITSM/ESM Practice in London employer: Valiantys
Valiantys is an exceptional employer that prioritises the growth and development of its employees within a dynamic and multicultural environment. With a strong commitment to work-life balance through a flexible hybrid model, comprehensive health insurance, and continuous learning opportunities, Valiantys fosters a collaborative culture where you can lead impactful transformation projects and thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Atlassian Lead Consultant - ITSM/ESM Practice in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Valiantys values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Valiantys might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Valiantys!
✨Direct Apply to Valiantys
Let's not forget to apply directly through the Valiantys website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Atlassian Lead Consultant - ITSM/ESM Practice in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Valiantys.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Valiantys. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Valiantys
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
