Assistant Manager, Premium Hospitality

Assistant Manager Full-time | West Bridgford | Premium Hospitality & Retail We are opening a brand-new wine destination opening in West Bridgford – built around exceptional hospitality, curated wines to enjoy in or take home, discovery wine machines, and beautiful cheese & charcuterie. We're creating a space where guests feel welcomed, guided, and genuinely looked after. We're now looking for an Assistant Manager who can help us deliver a Standout guest experience every single day. Leading the floor and delivering an exceptional guest experience. Guiding guests through wine discovery and self-serve wine machines. Maintaining high standards of service, presentation and cleanliness. Supporting cheese and charcuterie preparation and presentation. Opening and closing the venue, including cashing up. Training, supervising and developing front-of-house team members. Managing stock, ordering and daily operational routines. Supporting wine tastings, events and retail sales. Ensuring compliance with health and safety, licensing and allergen procedures. Taking responsibility for the smooth day-to-day running of the venue in the General Manager's absence. Monitoring and reporting on business performance, including sales, stock control and operational issues. Identifying opportunities for improvement and maintaining high operational standards. Helping to establish service standards and ensure a smooth opening period at Jósef's. Previous experience in a hospitality leadership role, ideally at Supervisor or Assistant Manager level. Confident, warm and genuinely guest-focused. Comfortable delivering premium service and guiding guests. Strong leadership skills, with the confidence to manage a team and take responsibility for the venue. Organised, proactive and calm under pressure. Professional and approachable, with the ability to deal effectively with difficult situations. Honest, reliable and accountable, with high personal standards. Wine knowledge or qualifications are not essential, but curiosity and enthusiasm for wine are a bonus. Willing to learn about wine, discovery machines and product storytelling, with full training provided. Excited about joining a new independent venue and helping to establish it from the beginning. £27,000 per year, depending on experience Tips Staff discounts on wine, cheese & charcuterie Training and development, including wine education Opportunity to grow with an exciting new independent venue If you're passionate about hospitality, love great guest experiences, and want to be part of building something special from the ground up, we'd love to hear from you. Apply now and join us for our soft launch in late November. TPBN1_UKCT