Plans and Operations (POD) / Information and Knowledge Management (IM/KM) Support Analyst
Plans and Operations (POD) / Information and Knowledge Management (IM/KM) Support Analyst

Plans and Operations (POD) / Information and Knowledge Management (IM/KM) Support Analyst

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support military training by managing knowledge and information systems.
  • Company: Join Valiant Integrated Services, a leader in military support and operations.
  • Benefits: Enjoy competitive pay, remote work options, and opportunities for professional growth.
  • Why this job: Be part of a dynamic team that shapes military training and enhances operational efficiency.
  • Qualifications: Must have a relevant degree or equivalent experience and SharePoint expertise.
  • Other info: Requires US SECRET security clearance and travel up to 30%.

The predicted salary is between 36000 - 60000 £ per year.

About the Position:

The Plans and Operations (POD) / Information/Knowledge (IM/KM) Support Analyst will support the Joint Staff J7 Plans and Operations Division in Suffolk VA. This position works closely with Government, Civilian and Contractors developing the Joint Training Handbook, working though various tasking in support of the Plans and Operations Division. A key responsibility of this position will be information/Knowledge (IM/KM) Support. The selected individual will Train Team Leads and act as SharePoint site and content Administrator to create, implement, and manage a Knowledge Management program. The IM/KM Support Analyst is able to understand organizational KM vision and develop and communicate technology solutions that best enable subordinate teams\’ operating procedures and practices. The IM/KM Support Analyst must be able to apply the core principles of knowledge management to military training planning tasks, possess strong interpersonal skills and enjoy providing support to a fast-paced military training organization.

Job Description:

The Plans and Operations (POD) / Information/Knowledge (IM/KM) Support Analyst will provide onsite POD and IM/KM non-technical support and services to the government and military customers at the Joint Staff Suffolk complex. This positions compensation range is comparable to the Government pay range between a GS 11 and a GS 13.

Duties:

  • Works in concert with Civilian and Military leaders to develop the Joint Training Handbook
  • Assists with the scheduling of Test Bays in the Facility
  • Support In processing activities as needed
  • Open / Close Test Bays as need.
  • Maintains multiple classified and unclassified SharePoint Site Collections on DOD365 SPO, Intelink, the Joint Staff Portal and Shared Drives (SIPR/NIPR). Supports KM improvements and capabilities in maintaining a uniform design and structure to Site pages and Team Libraries
  • Develops and uses SharePoint based pages, libraries, lists, and calendars to provide a more dynamic, maintainable and sustainable coordinated operation picture (COP) for Operations, Administration, and Training.
  • Enforces the information management foundation and structure of multiple Joint Training site collections on DOD365 SharePoint Online (SPO), Intelink, MS Outlook and other systems and applications as assigned.
  • Manages and maintains Library and folder locations on the Joint Staff Portal and Shared Drives.
  • Takes initiative to regularly evaluate processes and best practices to assess and recommend solutions for the Government customer.
  • Provides analysis, recommendations, and develops solutions utilizing SharePoint and Office products, many that can be maintained routinely by division personnel.
  • Optimizes \’out of the box\’ capabilities of both SharePoint and MS Office products (Word, Excel, PowerPoint, Outlook)
  • Promotes Knowledge Infusion and provides desk side, non-technical assistance, familiarity training, implementation and use of information and knowledge management best practices.
  • Other Duties as required.

Valiant Integrated Services is an employer who hires in accordance with applicable state and federal law. All qualified applicants will receive consideration for employment in compliance with those laws.

Requirements:

  • Current US SECRET security clearance
  • Experience with U.S. Military Joint Training System preferred
  • BS or BA in Computer Science, Information Systems/Technology, Business Management, or relevant field of study (4-8 years of relative job experience may be considered for partial substitution of academic requirements)
  • Minimum 2 years\’ experience with Microsoft SharePoint environments
  • SharePoint Administrator and SharePoint Instructor experience preferred
  • Proven proficiency with SharePoint workflows, lists, forms, document libraries, and search
  • Understanding of Microsoft Windows PowerShell scripts for automating tasks and configuration of SharePoint environment
  • Able to work with little supervision in fast-paced dynamic environments and able to supervise work of assistants
  • Able to prepare and conduct seminars/work groups, conduct training in large and small groups
  • Capable of remote work with limited supervision
  • Ability to work with Senior Government, Military, and Contractor personnel
  • Must be able to travel up to 30% of the time
  • Must be able to acquire company travel card

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Plans and Operations (POD) / Information and Knowledge Management (IM/KM) Support Analyst employer: Valiant Integrated Services

Valiant Integrated Services is an exceptional employer, offering a dynamic work environment in Suffolk, VA, where collaboration with government and military leaders fosters professional growth. Employees benefit from competitive compensation aligned with government pay scales, comprehensive training opportunities, and a strong emphasis on knowledge management practices that enhance operational efficiency. The company values initiative and innovation, making it an ideal place for those seeking meaningful contributions in support of military training operations.
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Contact Detail:

Valiant Integrated Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Plans and Operations (POD) / Information and Knowledge Management (IM/KM) Support Analyst

✨Tip Number 1

Familiarise yourself with the Joint Training Handbook and the specific requirements of the Plans and Operations Division. Understanding their processes and objectives will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with current or former employees in similar roles, especially those who have worked with SharePoint and Knowledge Management. They can provide insights into the company culture and expectations, which can be invaluable for your application.

✨Tip Number 3

Brush up on your SharePoint skills, particularly in areas like workflows, lists, and document libraries. Being able to discuss specific examples of how you've used these tools effectively will set you apart from other candidates.

✨Tip Number 4

Prepare to showcase your interpersonal skills and ability to work in fast-paced environments. Think of examples from your past experiences where you successfully collaborated with teams or managed projects under tight deadlines.

We think you need these skills to ace Plans and Operations (POD) / Information and Knowledge Management (IM/KM) Support Analyst

Knowledge Management Principles
SharePoint Administration
Microsoft Office Proficiency
Project Management
Interpersonal Skills
Training and Development
Process Evaluation
Technical Writing
Microsoft Windows PowerShell
Analytical Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Ability to Work Independently
Adaptability in Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in knowledge management and SharePoint. Use keywords from the job description to demonstrate that you meet the specific requirements of the Plans and Operations Support Analyst role.

Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about supporting military training operations. Mention your experience with SharePoint and how it aligns with the responsibilities outlined in the job description. Be sure to convey your interpersonal skills and ability to work in fast-paced environments.

Showcase Relevant Skills: Highlight your technical skills, particularly your proficiency with Microsoft SharePoint and Office products. If you have experience with PowerShell scripts or managing SharePoint environments, make sure to include that as well, as it is crucial for this position.

Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role of an IM/KM Support Analyst.

How to prepare for a job interview at Valiant Integrated Services

✨Understand the Role

Make sure you have a solid grasp of the Plans and Operations (POD) and Information/Knowledge Management (IM/KM) responsibilities. Familiarise yourself with the Joint Training Handbook and how it relates to military training planning tasks.

✨Showcase Your SharePoint Skills

Since this role heavily involves SharePoint, be prepared to discuss your experience with SharePoint environments. Highlight any specific projects where you've developed pages, libraries, or workflows, and be ready to demonstrate your proficiency.

✨Emphasise Interpersonal Skills

This position requires strong interpersonal skills, so be ready to share examples of how you've successfully collaborated with teams or provided support in fast-paced environments. Think of situations where you've trained others or facilitated group discussions.

✨Prepare for Technical Questions

Expect questions about Microsoft Office products and PowerShell scripting. Brush up on how these tools can optimise SharePoint functionalities and be ready to discuss any relevant experiences where you've applied these skills.

Plans and Operations (POD) / Information and Knowledge Management (IM/KM) Support Analyst
Valiant Integrated Services
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