Plans and Operations (POD) / Information and Knowledge Management (IM/KM) Support Analyst
Plans and Operations (POD) / Information and Knowledge Management (IM/KM) Support Analyst

Plans and Operations (POD) / Information and Knowledge Management (IM/KM) Support Analyst

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support military training by managing knowledge and information systems.
  • Company: Join Valiant Integrated Services, a leader in military support and operations.
  • Benefits: Enjoy competitive pay, remote work options, and opportunities for professional growth.
  • Why this job: Be part of a dynamic team making a real impact in military training.
  • Qualifications: Must have a relevant degree and experience with SharePoint; security clearance required.
  • Other info: Opportunity to travel and work with senior military personnel.

The predicted salary is between 36000 - 60000 £ per year.

About the Position: The Plans and Operations (POD) / Information/Knowledge (IM/KM) Support Analyst will support the Joint Staff J7 Plans and Operations Division in Suffolk VA. This position works closely with Government, Civilian and Contractors developing the Joint Training Handbook, working through various tasking in support of the Plans and Operations Division. A key responsibility of this position will be information/Knowledge (IM/KM) Support. The selected individual will train Team Leads and act as SharePoint site and content Administrator to create, implement, and manage a Knowledge Management program. The IM/KM Support Analyst is able to understand organizational KM vision and develop and communicate technology solutions that best enable subordinate teams' operating procedures and practices. The IM/KM Support Analyst must be able to apply the core principles of knowledge management to military training planning tasks, possess strong interpersonal skills and enjoy providing support to a fast-paced military training organization.

Job Description: The Plans and Operations (POD) / Information/Knowledge (IM/KM) Support Analyst will provide onsite POD and IM/KM non-technical support and services to the government and military customers at the Joint Staff Suffolk complex. This position's compensation range is comparable to the Government pay range between a GS 11 and a GS 13.

Duties:

  • Works in concert with Civilian and Military leaders to develop the Joint Training Handbook
  • Assists with the scheduling of Test Bays in the Facility
  • Support In processing activities as needed
  • Open / Close Test Bays as needed
  • Maintains multiple classified and unclassified SharePoint Site Collections on DOD365 SPO, Intelink, the Joint Staff Portal and Shared Drives (SIPR/NIPR)
  • Supports KM improvements and capabilities in maintaining a uniform design and structure to Site pages and Team Libraries
  • Develops and uses SharePoint based pages, libraries, lists, and calendars to provide a more dynamic, maintainable and sustainable coordinated operation picture (COP) for Operations, Administration, and Training
  • Enforces the information management foundation and structure of multiple Joint Training site collections on DOD365 SharePoint Online (SPO), Intelink, MS Outlook and other systems and applications as assigned
  • Manages and maintains Library and folder locations on the Joint Staff Portal and Shared Drives
  • Takes initiative to regularly evaluate processes and best practices to assess and recommend solutions for the Government customer
  • Provides analysis, recommendations, and develops solutions utilizing SharePoint and Office products, many that can be maintained routinely by division personnel
  • Optimizes 'out of the box' capabilities of both SharePoint and MS Office products (Word, Excel, PowerPoint, Outlook)
  • Promotes Knowledge Infusion and provides desk side, non-technical assistance, familiarity training, implementation and use of information and knowledge management best practices
  • Other Duties as required

Requirements:

  • Current US SECRET security clearance
  • Experience with U.S. Military Joint Training System preferred
  • BS or BA in Computer Science, Information Systems/Technology, Business Management, or relevant field of study (4-8 years of relative job experience may be considered for partial substitution of academic requirements)
  • Minimum 2 years' experience with Microsoft SharePoint environments
  • SharePoint Administrator and SharePoint Instructor experience preferred
  • Proven proficiency with SharePoint workflows, lists, forms, document libraries, and search
  • Understanding of Microsoft Windows PowerShell scripts for automating tasks and configuration of SharePoint environment
  • Able to work with little supervision in fast-paced dynamic environments and able to supervise work of assistants
  • Able to prepare and conduct seminars/work groups, conduct training in large and small groups
  • Capable of remote work with limited supervision
  • Ability to work with Senior Government, Military, and Contractor personnel
  • Must be able to travel up to 30% of the time
  • Must be able to acquire company travel card

Plans and Operations (POD) / Information and Knowledge Management (IM/KM) Support Analyst employer: Valiant Integrated Services

Valiant Integrated Services is an exceptional employer, offering a dynamic work environment in Suffolk, VA, where you can contribute to vital military training operations. With a strong focus on employee growth and development, we provide comprehensive training opportunities and foster a collaborative culture that values innovation and teamwork. Our commitment to supporting our staff with competitive compensation and a clear path for career advancement makes us an attractive choice for those seeking meaningful and rewarding employment.
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Contact Detail:

Valiant Integrated Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Plans and Operations (POD) / Information and Knowledge Management (IM/KM) Support Analyst

✨Tip Number 1

Familiarise yourself with the Joint Training Handbook and the U.S. Military Joint Training System. Understanding these frameworks will help you demonstrate your knowledge during interviews and discussions.

✨Tip Number 2

Brush up on your SharePoint skills, especially in areas like workflows, lists, and document libraries. Being able to showcase your proficiency in these areas can set you apart from other candidates.

✨Tip Number 3

Network with professionals in the military training and knowledge management fields. Engaging with current employees or attending relevant events can provide insights and potentially lead to referrals.

✨Tip Number 4

Prepare to discuss your experience in fast-paced environments and your ability to work with diverse teams. Highlighting your interpersonal skills and adaptability will resonate well with the hiring team.

We think you need these skills to ace Plans and Operations (POD) / Information and Knowledge Management (IM/KM) Support Analyst

SharePoint Administration
Knowledge Management Principles
Microsoft Office Proficiency
Interpersonal Skills
Training and Development
Project Coordination
Information Management
Process Evaluation
Technical Writing
Microsoft Windows PowerShell
Analytical Skills
Attention to Detail
Ability to Work Independently
Military Training Systems Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially with Microsoft SharePoint and knowledge management. Use specific examples that demonstrate your skills in supporting military training and working in fast-paced environments.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the job requirements. Mention your understanding of the Joint Training Handbook and your ability to work with diverse teams.

Highlight Relevant Skills: Emphasise your proficiency with SharePoint workflows, document libraries, and your experience in conducting training sessions. Make sure to mention any experience you have with U.S. Military Joint Training Systems.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Valiant Integrated Services

✨Understand the Role

Make sure you thoroughly understand the responsibilities of the Plans and Operations / IM/KM Support Analyst position. Familiarise yourself with the Joint Training Handbook and how it relates to the role, as well as the importance of knowledge management in military training.

✨Showcase Your SharePoint Skills

Since this role requires experience with Microsoft SharePoint, be prepared to discuss your previous work with SharePoint environments. Highlight any specific projects where you've developed pages, libraries, or workflows, and be ready to demonstrate your proficiency.

✨Emphasise Interpersonal Skills

This position involves working closely with various stakeholders, including government and military personnel. Be sure to provide examples of how you've successfully collaborated with diverse teams in the past, showcasing your strong interpersonal skills.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities and how you would handle specific situations related to knowledge management and training support. Think of examples from your past experiences that demonstrate your ability to evaluate processes and recommend solutions.

Plans and Operations (POD) / Information and Knowledge Management (IM/KM) Support Analyst
Valiant Integrated Services
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