Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead quality management and ensure food safety standards are met across the site.
- Company: Matthew Walker Puddings, a leader in delicious desserts with a focus on quality.
- Benefits: Competitive salary, pension scheme, staff discounts, and more perks.
- Why this job: Make a real impact on food safety and build strong customer relationships.
- Qualifications: Degree in Food Science or equivalent experience in quality systems.
- Other info: Join a dynamic team with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about food safety quality and building strong customer relationships? Our Matthew Walker puddings site in Heanor is recruiting a Quality Systems Manager, a pivotal customer-facing role responsible for championing, maintaining and continuously improving our Quality Management System (QMS). This is an exciting opportunity to influence site-wide standards, ensure compliance with customer and industry requirements and play a key role in strengthening customer confidence in our products and processes.
About the Role
As Quality Systems Manager you will ensure the site adheres to all customer policies, codes of practice and industry certifications. You will challenge and validate systems and processes, support continuous improvement and help us manage key risks across the business. You will also be instrumental in developing strong positive relationships with our customers and internal teams.
Key Accountabilities
- Leadership & Management: Champion cross-functional collaboration to embed food safety and quality as shared responsibilities across the site. Lead a joined-up approach to food safety and quality across Quality Systems, Quality Assurance and Operations. Coach and develop the Quality Systems Coordinator, setting clear objectives and supporting training needs. Act as deputy for the Technical Manager when required.
- Quality Systems & Compliance: Maintain and evolve the Quality Management System in line with industry standards, customer requirements and technical advancements. Ensure full factory compliance with customer policies, Codes of Practice and BRC standards. Manage the internal audit programme to meet BRC and private-label customer requirements.
- KPI Management: Measure trend and report performance against internal and customer KPIs. Drive ownership and follow-through on all KPI-related actions.
- Customer Focus: Support the Site Technical Manager during customer visits and technical audits to ensure successful outcomes. Lead day-to-day BRC and retailer audit management ensuring timely and effective closeout of non-conformances. Ensure customer complaints and queries are handled promptly and effectively. Maintain strong communication and collaboration with commercial teams ensuring all requests are managed efficiently. Manage the external audit programme. Undertake any additional duties as directed by the Technical Manager and deputise in their absence.
Qualifications
- Degree (or equivalent) in Food Science or a related discipline or significant experience in a similar role.
- Experience working with retailer quality systems.
- Strong understanding of BRC requirements, compliance and audit processes.
- HACCP Level 3 qualification.
- Knowledge of HACCP principles and practical application.
- Working knowledge of food production techniques.
- Experience with quality or technical systems.
- Strong computer literacy.
Skills, Qualities & Experience
- Excellent communication skills with the ability to influence and collaborate across teams.
- High attention to detail and a diligent approach to work.
- Strong problem-solving skills and a logical methodical mindset.
- Highly organised, able to prioritise effectively and manage multiple tasks.
- Self-motivated, capable of working independently and as part of a team.
- Confident supervisory skills with the ability to lead a team, meet deadlines and use initiative.
- A proactive drive to succeed and continuously improve processes.
Additional Information
What we offer you in return: Excellent Salary, Matched pension scheme up to 10%, Death in service, Cycle to work scheme, Retailer discount platform, Staff discount and plenty more!
Remote Work: No
Employment Type: Full-time
Experience: years
Vacancy: 1
Quality Systems Manager in Heanor employer: Valeo Foods
Contact Detail:
Valeo Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Systems Manager in Heanor
✨Tip Number 1
Network like a pro! Reach out to people in the food safety and quality sector, especially those who work at Matthew Walker. A friendly chat can open doors and give you insider info about the company culture and what they really value.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of BRC standards and HACCP principles. Be ready to discuss how you've tackled quality challenges in the past. Show them you're not just a fit for the role, but a passionate advocate for food safety!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Quality Systems Manager in Heanor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Systems Manager role. Highlight your experience with quality management systems, food safety, and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about food safety and quality. Share specific examples of how you've improved processes or built strong customer relationships in the past. We love a good story!
Show Off Your Skills: Don’t forget to showcase your skills in communication, problem-solving, and organisation. These are key for the Quality Systems Manager role. We want to know how you can lead teams and manage multiple tasks effectively!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Valeo Foods
✨Know Your Quality Systems
Make sure you brush up on your knowledge of Quality Management Systems (QMS) and BRC standards. Be ready to discuss how you've implemented or improved these systems in previous roles, as this will show your expertise and passion for food safety quality.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and management experience. Think about times when you've successfully led a team or collaborated across departments to enhance food safety and quality. This will demonstrate your ability to champion cross-functional collaboration.
✨Be Customer-Focused
Since this role involves building strong customer relationships, come prepared with examples of how you've handled customer complaints or queries effectively. Discuss how you’ve ensured compliance with customer policies and how you can contribute to strengthening customer confidence in products.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in quality systems management and how you resolved them. Highlight your logical, methodical approach to problem-solving, as this is crucial for managing risks and ensuring compliance in the role.
