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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional client experiences and drive sales performance.
- Company: Join Maison Valentino, where creativity meets business in an inclusive community.
- Benefits: Enjoy a supportive work environment with opportunities for personal and professional growth.
- Why this job: Be part of a brand that values individuality and fosters a culture of belonging and passion.
- Qualifications: Strong leadership skills, excellent communication, and a results-driven mindset are essential.
- Other info: Embrace a role that combines creativity with operational excellence in a luxury retail setting.
The predicted salary is between 36000 - 60000 £ per year.
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.
Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
Position: Team Manager
Reporting to: Store Manager
Summary:
The Team Manager supports the Store Manager in driving business performance, ensuring exceptional client experiences, and achieving sales targets through effective team leadership and coaching. This role emphasizes customer engagement, team development, operational excellence, and store standards.
Key Responsibilities:
-
Client Experience:
- Deliver outstanding client journeys, foster connections, and promote client retention.
- Coach the team on sales strategies, digital tools, and clienteling techniques.
- Manage CRM activities to meet retention and conversion goals.
-
Team Leadership:
- Recruit, retain, and develop talent while fostering a positive, professional work environment.
- Conduct regular performance reviews and provide constructive feedback.
- Lead by example in embodying brand values and ensuring team alignment with corporate standards.
-
Operational Excellence:
- Oversee stock management, safety, and product handling.
- Ensure adherence to visual merchandising guidelines and store image standards.
- Address escalated customer service issues and VIP client needs.
Key Competencies:
- Strong leadership and coaching skills to motivate and inspire teams.
- Excellent communication and storytelling abilities.
- Results-driven with a focus on KPIs and continuous improvement.
- Proficient in leveraging digital tools for client engagement.
The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity.
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Team Manager - Harrods Men employer: Valentino
Contact Detail:
Valentino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Harrods Men
✨Tip Number 1
Familiarize yourself with Maison Valentino's brand values and culture. Understanding their commitment to inclusivity and creativity will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your experience in team leadership and coaching. Be prepared to share specific examples of how you've motivated teams and driven performance in previous roles.
✨Tip Number 3
Demonstrate your knowledge of client engagement strategies. Discuss how you've successfully implemented CRM activities or digital tools to enhance customer experiences in past positions.
✨Tip Number 4
Prepare to discuss your approach to operational excellence. Share insights on how you've managed stock, ensured safety, and maintained visual merchandising standards in a retail environment.
We think you need these skills to ace Team Manager - Harrods Men
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Maison Valentino's values and culture. Highlight how your personal values align with their commitment to inclusivity, creativity, and exceptional client experiences.
Tailor Your CV: Customize your CV to emphasize your leadership experience, coaching skills, and any relevant achievements in sales performance. Use metrics to showcase your impact in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that tells your story. Explain why you are passionate about the role of Team Manager and how your background in team leadership and client engagement makes you a perfect fit for Maison Valentino.
Showcase Your Communication Skills: In your application, demonstrate your excellent communication abilities. Use clear and engaging language to convey your ideas and experiences, reflecting the storytelling aspect emphasized in the job description.
How to prepare for a job interview at Valentino
✨Show Your Passion for Client Experience
Make sure to express your enthusiasm for delivering outstanding client journeys. Share specific examples of how you've fostered connections with clients in the past and how you plan to promote client retention in this role.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate and inspire teams. Highlight any experiences where you've successfully recruited, retained, or developed talent, and be ready to share how you conduct performance reviews and provide feedback.
✨Emphasize Operational Excellence
Be ready to talk about your experience with stock management, safety, and product handling. Discuss how you ensure adherence to visual merchandising guidelines and how you've addressed escalated customer service issues in previous roles.
✨Leverage Digital Tools
Since the role emphasizes leveraging digital tools for client engagement, come prepared with examples of how you've used technology to enhance customer experiences. Discuss any CRM activities you've managed and how they contributed to retention and conversion goals.
