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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional client experiences and drive sales.
- Company: Join the iconic Maison Valentino, where creativity meets luxury in an inclusive community.
- Benefits: Enjoy a collaborative work environment with opportunities for personal and professional growth.
- Why this job: Be part of a brand that values individuality and fosters a culture of excellence and creativity.
- Qualifications: Strong leadership skills and a passion for luxury retail are essential.
- Other info: This is a mid-senior level contract position in the luxury goods industry.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Team Manager - Harrods Men role at Valentino. A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviours as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
Position: Team Manager
Reporting to: Store Manager
Summary: The Team Manager supports the Store Manager in driving business performance, ensuring exceptional client experiences, and achieving sales targets through effective team leadership and coaching. This role emphasizes customer engagement, team development, operational excellence, and store standards.
Key Responsibilities:
- Client Experience: Deliver outstanding client journeys, foster connections, and promote client retention. Coach the team on sales strategies, digital tools, and clienteling techniques. Manage CRM activities to meet retention and conversion goals.
- Team Leadership: Recruit, retain, and develop talent while fostering a positive, professional work environment. Conduct regular performance reviews and provide constructive feedback. Lead by example in embodying brand values and ensuring team alignment with corporate standards.
- Operational Excellence: Oversee stock management, safety, and product handling. Ensure adherence to visual merchandising guidelines and store image standards. Address escalated customer service issues and VIP client needs.
Key Competencies:
- Strong leadership and coaching skills to motivate and inspire teams.
- Excellent communication and storytelling abilities.
- Results-driven with a focus on KPIs and continuous improvement.
- Proficient in leveraging digital tools for client engagement.
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Other
Industries: Luxury Goods & Jewelry
Team Manager - Harrods Men employer: Valentino Fashion Group
Contact Detail:
Valentino Fashion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Harrods Men
✨Tip Number 1
Familiarise yourself with Valentino's brand values and culture. Understanding what makes the company unique will help you align your approach during interviews and demonstrate that you're a good fit for their inclusive community.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully developed teams in the past. Be ready to share specific examples of how you've motivated team members and achieved sales targets, as this role heavily emphasises team leadership.
✨Tip Number 3
Brush up on your knowledge of customer relationship management (CRM) tools and clienteling techniques. Being able to speak confidently about how you've used these tools to enhance client experiences will set you apart from other candidates.
✨Tip Number 4
Showcase your results-driven mindset by preparing metrics or KPIs from your previous roles that highlight your impact on sales and team performance. This will demonstrate your ability to meet and exceed business objectives in a luxury retail environment.
We think you need these skills to ace Team Manager - Harrods Men
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Manager at Valentino. Highlight your relevant experience in client engagement, team leadership, and operational excellence in your application.
Tailor Your CV: Customise your CV to reflect the key competencies mentioned in the job description. Emphasise your leadership skills, experience with KPIs, and any relevant achievements in the luxury goods sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of its values. Use specific examples from your past experiences to demonstrate how you can contribute to the team and enhance client experiences.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Valentino Fashion Group
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your coaching techniques and how you foster a positive work environment.
✨Understand the Brand Values
Familiarise yourself with Valentino's brand values and culture. During the interview, express how your personal values align with theirs and provide examples of how you've embodied similar values in your previous roles.
✨Prepare for Client Engagement Scenarios
Since client experience is crucial for this role, be ready to discuss specific strategies you've used to enhance customer journeys. Think about how you've handled difficult situations or improved client retention in the past.
✨Demonstrate Results-Driven Mindset
Highlight your focus on KPIs and continuous improvement. Be prepared to share metrics or results from your previous positions that showcase your ability to drive business performance and achieve sales targets.
