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- Tasks: Lead dynamic webinars and training sessions for Fortune 500 clients, inspiring and equipping participants.
- Company: Join Valence, the pioneering AI-native coaching platform transforming enterprise learning.
- Benefits: Competitive salary, health coverage, generous PTO, and equity in a fast-growing company.
- Other info: Work in a vibrant culture that celebrates growth, challenges, and big wins.
- Why this job: Be at the forefront of AI transformation, shaping the future of work with industry leaders.
- Qualifications: 2-5 years experience, excellent facilitation skills, and a passion for innovation.
The predicted salary is between 50000 - 65000 £ per year.
Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success.
This role will join our growing Client Solutions team to deliver consistent, high-quality coaching sessions and webinars that routinely generate positive participant feedback, while maintaining efficient operations in support of the broader CS team. Through excellent customer service, you will build and nurture strong relationships with our global clients, actively contributing to the successful expansion of our product.
We are the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world’s biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.
What You’ll Do:
- Client Enablement & Webinar Delivery (70-80% of time): Take center stage by leading dynamic live webinars for the users of our Fortune 500 clients, helping them unlock the full value of our products. Deliver engaging, thoughtful training sessions that leave participants inspired and equipped to succeed. Follow up with participants to offer additional support and tailored resources. Consistently achieve high satisfaction scores and drive strong engagement across all sessions.
- Program Operations (20-30% of time): Oversee team operational needs to ensure seamless execution of all enablement programs. Monitor and analyze webinar, call, and training metrics to optimize outcomes and improve experiences. Design and customize impactful training materials to address diverse user needs and continuously elevate our learning initiatives.
What We’re Looking For:
- 2-5 years of professional experience in fast-paced environments, startups preferred.
- Excellent presentation and virtual facilitation skills.
- Ability to build rapport quickly and maintain professional relationships virtually.
- Fluency in English required; additional European languages (German, French) are a plus.
- High velocity execution skills with natural attention to detail.
- Self-motivated, adaptable, and resilient with a desire to exceed expectations.
- Comfortable working independently across time zones.
- Willingness to embrace challenges, experiment, and learn through feedback.
- Clear motivations for wanting to join an early-stage team.
What you’ll get:
- Ownership & Rapid Growth: Outsized missions from day one, with direct responsibility for company-defining projects. Work alongside the executive team with transparency into strategy and decision-making. Influence on direction through real-time customer feedback and market insights.
- AI-First Operator: Work directly with cutting-edge AI models and next-generation platforms. Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries. Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale.
- Compensation: Competitive salary including base + bonuses. Comprehensive health coverage (medical, dental, vision) from day one. Generous PTO, company-wide R&R shutdowns, and paid parental leave. Retirement plan support for US and global employees.
- Equity: Meaningful ownership in a venture-backed company at a growth inflection point. Financial upside that comes from scaling fast. Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact.
- Top-Performing Culture: A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together.
This role is 3 days a week (Tues - Thurs) minimum in office in Central London (Waterloo). Candidates must be comfortable working with colleagues in different time zones (US), and have valid travel documents to visit European countries as well as the US and Canada as needed.
We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process.
Virtual Facilitator/ Trainer employer: Valence
Contact Detail:
Valence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Virtual Facilitator/ Trainer
✨Tip Number 1
Get to know the company inside out! Research Valence's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their innovative journey.
✨Tip Number 2
Practice your virtual facilitation skills! Since this role involves leading webinars, try hosting mock sessions with friends or colleagues. Get comfortable with engaging an audience and delivering content that inspires and equips them.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider insights and might even lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a thank-you note expressing your appreciation and reiterating your excitement about the opportunity. It shows professionalism and keeps you top of mind.
We think you need these skills to ace Virtual Facilitator/ Trainer
Some tips for your application 🫡
Show Your Passion for AI: When you're writing your application, let your enthusiasm for AI and its potential to transform the workplace shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of this innovative journey with us.
Tailor Your Experience: Make sure to highlight your relevant experience in virtual facilitation and training. Use specific examples that demonstrate how you've engaged participants and delivered impactful sessions. This will help us see how you can contribute to our mission right from the start.
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your motivations for wanting to join our team and how you align with our vision. This helps us get to know the real you beyond just your qualifications.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This ensures your application gets to the right people and shows us that you're serious about joining our team at Valence. We can't wait to hear from you!
How to prepare for a job interview at Valence
✨Know Your Audience
Before the interview, research Valence and its AI-native coaching platform. Understand their mission and the industries they serve. This will help you tailor your responses and show that you're genuinely interested in how you can contribute to their innovative approach.
✨Showcase Your Facilitation Skills
Since the role involves leading webinars and training sessions, prepare to demonstrate your virtual facilitation skills. Consider bringing a short presentation or example of a previous training session you've led. Highlight how you engage participants and ensure they leave inspired and equipped.
✨Emphasise Adaptability and Resilience
Valence is looking for someone who thrives in fast-paced environments. Be ready to share examples from your past experiences where you've had to adapt quickly or overcome challenges. This will showcase your ability to embrace the dynamic nature of the role.
✨Ask Insightful Questions
Prepare thoughtful questions about Valence's approach to AI transformation and client engagement. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values. Asking about their future projects can also highlight your eagerness to be part of their journey.