At a Glance
- Tasks: Greet visitors and callers, support admin tasks, and maintain a welcoming environment.
- Company: Vale View Heights Nursing Home is dedicated to providing excellent care and customer service.
- Benefits: Enjoy flexible weekend hours, ongoing training, free uniform, and a workplace pension.
- Other info: Work Saturdays and Sundays from 10am to 3.30pm, earning £12.60 per hour.
- Why this job: Join a friendly team, make a positive impact, and develop your skills in a caring environment.
- Qualifications: GCSE level education, strong communication skills, and experience in admin or reception roles.
Admin Assistant (Saturday & Sunday) 10am to 3.30pm
Salary: £12.60 per hour
Hours: 10hours per week
Location: Vale View Heights Nursing Home, Sidmouth
About the Role as the Admin Assistant
We are looking for someone with a naturally warm, friendly, sensitive, and approachable nature with confidence in their abilities. The ideal candidate will be an excellent listener with strong written and verbal communication skills.
As the Admin Assistant, you will provide a professional and friendly ‘meet and greet’ service within the Nursing Home. You will be driven by a real passion for providing excellent customer service.
You will ensure all visitors and callers are greeted in a timely manner with a real focus on putting the customer first at all times. You will also support the Home Manager with administrative activities which focus on providing excellent customer service throughout the Home.
Responsibilities of the Receptionist:
- Act as the 'champion' and 'face of the home' providing a professional meet & greet service to all visitors and callers ensuring they are treated in line with the company values at all times.
- Ensure the reception area and areas around the home are well maintained and welcoming.
- Collect and report all customer feedback to the Home Manager and offer recommendations for improvements.
- Build strong relationships with the Home Manager, staff, residents and their families to promote a positive environment in the Home.
- Support the Admin Manager with their duties and cover when they are on annual leave.
Education, Skills and Experience
We are looking for someone with a naturally warm, friendly, sensitive and approachable nature with confidence in their abilities. The ideal candidate will be an excellent listener with strong written and verbal communication skills as well as being computer literate and able to use IT systems.
- Educated to GCSE level or higher
- Experienced in working in an admin/reception capacity
- Experienced in working in a commercial mindset
- Able to maintain professional composure at all time
- Action orientated with a passion for working in an effective and timely manner
Benefits
- Comprehensive induction programme
- Ongoing training and development
- Workplace pension
- Elligible for Blue Light Card
- Free DBS
- Free Uniform
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Admin Assistant in Sidmouth employer: Vale View Heights
Vale View Heights in Sidmouth is an excellent employer, offering a supportive work environment where you can make a meaningful impact on the lives of residents through nutritious meal preparation. With flexible part-time hours, comprehensive training, and opportunities for personal development, you'll find a rewarding career path in a friendly team atmosphere, complemented by convenient on-site parking.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Assistant in Sidmouth
✨Tip Number 1
Make sure to showcase your warm and friendly personality during any interactions, whether it's in person or over the phone. This role is all about creating a welcoming atmosphere, so let your natural charm shine through!
✨Tip Number 2
Familiarise yourself with the values and mission of Vale View Heights Nursing Home. Understanding their approach to customer service will help you align your responses and demonstrate that you're a great fit for their team.
✨Tip Number 3
Prepare to discuss your previous experience in admin or reception roles. Think of specific examples where you've provided excellent customer service or handled challenging situations effectively, as this will highlight your suitability for the position.
✨Tip Number 4
Show your enthusiasm for the role by asking insightful questions about the team and the home during your interview. This not only demonstrates your interest but also helps you gauge if it's the right environment for you.
We think you need these skills to ace Admin Assistant in Sidmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in administrative roles. Emphasise your customer service skills and any previous work that involved communication with visitors or clients.
Craft a Compelling Cover Letter:Write a cover letter that showcases your warm and friendly nature. Mention specific examples of how you've provided excellent customer service in the past, and express your passion for working in a nursing home environment.
Highlight Relevant Skills:In your application, clearly outline your strong written and verbal communication skills. Mention your computer literacy and familiarity with IT systems, as these are essential for the role.
Show Enthusiasm for the Role:Convey your genuine interest in the Admin Assistant position. Explain why you want to work at Vale View Heights Nursing Home and how you can contribute to creating a positive environment for residents and visitors.
How to prepare for a job interview at Vale View Heights
✨Show Your Warmth
As an Admin Assistant, your friendly and approachable nature is key. Make sure to smile and greet the interviewer warmly, demonstrating your ability to create a welcoming atmosphere.
✨Highlight Communication Skills
Prepare examples that showcase your strong written and verbal communication skills. Be ready to discuss how you've effectively communicated with customers or colleagues in previous roles.
✨Demonstrate Customer Service Passion
Express your genuine passion for providing excellent customer service. Share specific instances where you went above and beyond to ensure a positive experience for customers or clients.
✨Be Ready to Discuss Teamwork
Since building relationships is crucial in this role, be prepared to talk about your experiences working collaboratively with others. Highlight how you’ve supported team members and contributed to a positive environment.
