At a Glance
- Tasks: Lead a dynamic team to deliver exceptional food and beverage service at our resort.
- Company: Join a vibrant resort known for its excellent service and team spirit.
- Benefits: Enjoy a competitive salary, gym membership, discounts, and extra holiday perks.
- Other info: Flexible hours with great opportunities for career growth in a lively setting.
- Why this job: Be part of a fun environment where your leadership makes a real difference.
- Qualifications: Previous food & beverage experience and strong communication skills are essential.
The predicted salary is between 24654 - 24654 £ per year.
Due to exceptional demand, we are looking to increase our team at the resort and are currently recruiting for a Food & Beverage Team Leader. As part of the Food & Beverage team, you will supervise the team, work in any food & beverage outlet on the Resort as needed to deliver excellent service to both guests and members while ensuring departmental targets are achieved.
Responsibilities:
- Communicate and delegate daily tasks to the team.
- Manage any guest/member complaints in a prompt, friendly, and efficient manner.
- Ensure cash handling procedures are followed within the outlets.
Requirements & Qualifications:
- The ideal candidate will have previous food & beverage experience in a similar working environment.
- Motivated, excellent communication, leadership, and customer service skills.
- Great attention to detail and excellent selling skills.
- Experience: Food & Beverage – 1 year (preferred).
- Reliably commute to Pontyclun CF72 8JY or plan to relocate before starting work (preferred).
Job Expectations:
The role requires flexibility to work between the hours of 6 am-11 pm, 5 days over 7 days.
Compensation & Benefits:
- Salary of £24,654.11 per annum.
- Free off‑peak gym membership.
- Discount across the Retail & Leisure group.
- Increased holiday entitlement and long service awards.
Food & Beverage Team Leader in Pontyclun employer: Vale Resort Group.
Join our vibrant team at the resort, where we prioritise exceptional service and employee satisfaction. As a Food & Beverage Team Leader, you'll benefit from a supportive work culture that encourages growth and development, alongside perks like a competitive salary, free gym membership, and discounts across our Retail & Leisure group. With increased holiday entitlement and long service awards, we are committed to recognising and rewarding your hard work in the beautiful setting of Pontyclun.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Leader in Pontyclun
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the food and beverage industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and beverage shine through. Share your experiences and how you've handled challenges in previous roles – it’ll make you memorable!
✨Tip Number 3
Be flexible with your availability. Since the role requires working various hours, showing that you're open to different shifts can set you apart from other candidates. It shows commitment and adaptability!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at the resort.
We think you need these skills to ace Food & Beverage Team Leader in Pontyclun
Some tips for your application 🫡
Show Your Passion for Food & Beverage:When writing your application, let us see your enthusiasm for the food and beverage industry. Share any relevant experiences that highlight your love for delivering excellent service and working in a team.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to match the job description. Highlight your previous experience in similar roles and showcase your leadership skills, as we’re looking for someone who can effectively manage a team.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Vale Resort Group.
✨Know Your Stuff
Make sure you brush up on your food and beverage knowledge. Familiarise yourself with the menu, including any specials or seasonal items. This will show that you're genuinely interested in the role and can engage with guests about their choices.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you delegated tasks effectively or resolved conflicts. This will demonstrate your ability to manage the team and ensure excellent service.
✨Practice Handling Complaints
Anticipate questions about dealing with difficult situations. Prepare a few scenarios where you turned a negative experience into a positive one for a guest. This will highlight your customer service skills and your ability to stay calm under pressure.
✨Flexibility is Key
Since the role requires working various hours, be ready to discuss your availability. Show that you're adaptable and willing to work during peak times. This will reassure them that you're committed to meeting the demands of the job.
