At a Glance
- Tasks: Lead a dynamic team to deliver exceptional food and beverage service at our resort.
- Company: Join a vibrant resort known for its excellent guest experiences.
- Benefits: Enjoy a competitive salary, free gym membership, and discounts across our group.
- Other info: Flexible hours with great opportunities for career growth and increased holiday entitlement.
- Why this job: Be part of a fun environment where your leadership makes a real difference.
- Qualifications: Previous food and beverage experience and strong communication skills are essential.
The predicted salary is between 24654 - 24654 £ per year.
Due to exceptional demand, we are looking to increase our team at the resort and are currently recruiting for a Food & Beverage Team Leader. As part of the Food & Beverage team, you will supervise the team, work in any food & beverage outlet on the Resort as needed to deliver excellent service to both guests and members while ensuring departmental targets are achieved.
Responsibilities:
- Communicate and delegate daily tasks to the team.
- Manage any guest/member complaints in a prompt, friendly, and efficient manner.
- Ensure cash handling procedures are followed within the outlets.
Requirements & Qualifications:
- The ideal candidate will have previous food & beverage experience in a similar working environment.
- Motivated, excellent communication, leadership, and customer service skills.
- Great attention to detail and excellent selling skills.
- Experience: Food & Beverage – 1 year (preferred).
- Reliably commute to Pontyclun CF72 8JY or plan to relocate before starting work (preferred).
Job Expectations:
The role requires flexibility to work between the hours of 6 am-11 pm, 5 days over 7 days.
Compensation & Benefits:
- Salary of £24,654.11 per annum.
- Free off‐peak gym membership.
- Discount across the Retail & Leisure group.
- Increased holiday entitlement and long service awards.
Food & Beverage Team Leader employer: Vale Resort Group.
Join our vibrant resort team as a Food & Beverage Team Leader, where we prioritise exceptional service and employee satisfaction. With a supportive work culture that encourages growth and development, you will enjoy benefits such as a competitive salary, free gym membership, and discounts across our Retail & Leisure group. Located in the picturesque Pontyclun, this role offers a unique opportunity to thrive in a dynamic environment while making a meaningful impact on our guests' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Leader
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Vale Resort Group.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Vale Resort Group.
Don't be shy about reaching out to Vale Resort Group. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Team Leader
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Vale Resort Group. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Vale Resort Group.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
