At a Glance
- Tasks: Deliver exceptional service to guests in a fast-paced food and beverage environment.
- Company: Join the award-winning Vale Resort, known for its luxury and top-notch facilities.
- Benefits: Enjoy discounts, complimentary gym membership, and career development opportunities.
- Other info: Opportunities for career growth within a vibrant and supportive environment.
- Why this job: Be part of a dynamic team and enhance your customer service skills while having fun.
- Qualifications: Excellent customer service skills and a passion for teamwork required.
The predicted salary is between 20000 - 25000 £ per year.
Due to exceptional demand, we are looking to increase our team at the Vale Resort and are currently recruiting for a Food and Beverage Assistant.
Contract: Full time, permanent
Location: Vale Resort
The Vale Resort is an Award Winning, Four Star Hotel, comprising of a 143 bedroom with five food outlets, two championship golf courses, and Wales’ largest spa, health, and racquets club. We also offer state of the art sporting facilities and host top-flight international and club teams. Recent expansion of our Resort includes Hensol Castle, transformed into a luxury and unique wedding and events venue, proving extremely popular. Recent renovation of the Grade I listed Castle has now opened 20 luxury bedrooms along with award winning Distillery, gin school and visitor attraction tucked away in the cellar.
About the Role: Working as part of the Food & Beverage team you will provide exceptional service to our guests, exceeding expectations. Along with:
- Approach and acknowledge all guests, ensuring exceptional customer service at all times.
- Provide table service for diners in the bar and restaurant where required including wine service.
- Awareness of menus, wine list and ensure all sales opportunities are maximised.
- Champion guest service throughout the departments.
About you:
- You’ll have excellent customer service skills and enjoy working in a fast pace environment.
- Knowledge of food safety and an understanding of allergens desirable.
- Excellent attention to detail and problem solving skills.
- Committed to working as a team.
Please note for this role you must be able to legally serve alcoholic beverages.
What’s in it for you: Working with us you can enjoy a range of incredible perks, including retail & leisure discounts, complimentary gym membership and driving range, discounted food & drink whilst on shift along with Hensol Castle Distillery products. Not only that but we are proud and committed to invest in our people, we strive to give you the skills and tools you need to build your career with us. Just walking around the Resort you’ll meet a number of people who have grown their careers with us.
Food and Beverage Assistant employer: Vale Resort Group.
The Vale Resort is an exceptional employer, offering a vibrant work culture where team members are valued and supported in their professional growth. With a range of benefits including retail and leisure discounts, complimentary gym membership, and opportunities for career advancement, employees can thrive in a dynamic environment that prioritises exceptional customer service and teamwork. Located in a stunning setting with state-of-the-art facilities, the Vale Resort provides a unique opportunity to be part of a prestigious establishment that is committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant
✨Tip Number 1
Get to know the Vale Resort! Familiarise yourself with our food outlets and services. When you walk in for your interview, drop some knowledge about our offerings – it shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to handle tricky situations or exceed guest expectations. We love candidates who can think on their feet and keep a smile on their face!
✨Tip Number 3
Dress to impress! First impressions matter, especially in the hospitality industry. Make sure you look smart and professional when you come in for your chat with us – it sets the tone for how you’ll represent the Vale Resort.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to be part of our amazing team!
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Food and Beverage Assistant role. Highlight any relevant experience you have in customer service or food safety, and don’t forget to mention your passion for providing exceptional guest experiences!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at the Vale Resort!
How to prepare for a job interview at Vale Resort Group.
✨Know the Menu Inside Out
Familiarise yourself with the food and drink offerings at the Vale Resort. Being able to discuss the menu confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond for a guest, as this is crucial for a Food and Beverage Assistant.
✨Demonstrate Team Spirit
Since teamwork is key in this role, be ready to talk about your experiences working in a team. Highlight how you contribute positively to group dynamics and support your colleagues.
✨Dress to Impress
Make sure to dress smartly for your interview. A professional appearance shows that you take the opportunity seriously and are ready to represent the Vale Resort's high standards.
