About the role
This is an exciting opportunity to begin your career within a supportive and friendly team while gaining a recognised qualification. As a Social Care Information Apprentice, you'll develop valuable administration, communication, and digital skills while helping families and professionals' access important information and support services.
You will complete a relevant qualification alongside your day-to-day role, gaining practical experience and professional development along the way.
In this role, you will support the day-to-day running of the Family Information Service, respond to enquiries from families, carers, professionals, and partner organisations via phone, email, and digital channels.
You’ll maintain and update information on local services using the Dewis Cymru website. You will contact organisations and service providers to review and confirm information accuracy.
You will support The Index for Children and Young People with Disabilities or Additional Needs by processing registrations and reviewing information with families. You'll assist with creating and updating newsletters, website content, information guides, and digital resources.
In addition, you will develop confidence using a range of digital systems, databases, and communication tools, while providing administrative support that helps the team deliver an efficient and responsive service.
This apprenticeship provides a clear development pathway, with opportunities to build skills and progress into more specialist or higher-level roles in the future.
Additional information
Start Your Career with Us
Are you looking to start your career in a supportive role where you can learn, grow, and make a real difference?
We're offering an exciting opportunity to join our Social Care Information Team as an Apprentice. You'll gain hands-on experience across a wide range of administrative and customer service activities while working towards a recognised qualification.
Upon successful completion of the apprenticeship and qualification, there may be an opportunity to progress into a Trainee/Administrator role within the team, subject to performance, behaviours and the availability of a suitable role. This is an 18-month fixed-term apprenticeship, providing valuable skills and experience to support your career development.
At the Vale of Glamorgan Council, we're committed to supporting you to develop your skills, confidence, and future career, no matter where you're starting from.
Additional Information
For further information, please contact:
Lyndsey Richards
07974814635
lrichards@valeofglamorgan.gov.uk
Please see the attached job description and person specification for further information.
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Social Care Information Apprentice 28 hours - Temporary / Fixed Term in Barry employer: Vale Of Glamorgan
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