Operational Manager Neighbourhood Services Operations
Operational Manager Neighbourhood Services Operations

Operational Manager Neighbourhood Services Operations

Barry Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and improve essential neighbourhood services like waste management and parks.
  • Company: Vale of Glamorgan Council is transforming communities for a cleaner, greener future.
  • Benefits: Enjoy flexible hybrid working and opportunities for professional growth.
  • Why this job: Make a real impact in your community while developing your leadership skills.
  • Qualifications: Proven leadership experience in operational services and large teams required.
  • Other info: Interviews scheduled for 4th September 2025; apply now to shape the Vale of 2030!

The predicted salary is between 36000 - 60000 £ per year.

Operational Manager Neighbourhood Services Operations

Join to apply for the Operational Manager Neighbourhood Services Operations role at Vale of Glamorgan Council

Operational Manager Neighbourhood Services Operations

Join to apply for the Operational Manager Neighbourhood Services Operations role at Vale of Glamorgan Council

About Us

At the Vale of Glamorgan Council, we’re not just maintaining neighbourhood services – we’re transforming them.

As part of our ambitious Vale 2030 Strategy, we’re building cleaner, greener and more connected communities. We’re now seeking a passionate, values-led Operational Manager to lead some of our most high-impact, high-visibility frontline services.

About Us

At the Vale of Glamorgan Council, we’re not just maintaining neighbourhood services – we’re transforming them.

As part of our ambitious Vale 2030 Strategy, we’re building cleaner, greener and more connected communities. We’re now seeking a passionate, values-led Operational Manager to lead some of our most high-impact, high-visibility frontline services.

This is your opportunity to lead and improve essential services that matter – from waste and recycling to the management of our parks, highways and cleansing service. You’ll manage over 250 staff and be a key player in delivering visible improvements, smart innovations and community-led solutions.

Ambitious: Forward thinking, embracing new ways of working and investing in our future.

Open: Open to different ideas and being accountable for the decisions we take.

Together: Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.

Proud: Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.

About The Role

We offer more than a job – we offer a place where you can thrive, grow your career, and contribute to a more sustainable future.

What makes this role different?

  • You’ll shape the frontline delivery of our Vale 2030 goals: sustainability, inclusion, and smarter services.
  • You’ll lead a diverse, skilled and values-driven workforce, with strong support for your own growth and wellbeing.
  • You’ll collaborate across departments, partners and communities – putting co-production and trust at the heart of what you do.
  • You’ll see the direct results of your leadership every day – in cleaner streets, greener parks, safer roads and more connected communities.

About You

We’re looking for someone who:

  • Is a proven leader of operational services and large teams
  • Understands the pressures and possibilities of local government
  • Uses emotional intelligence and inclusive leadership to get the best from people
  • Thrives in complexity and takes pride in public service
  • Is driven to innovate, improve and make a difference

In return, we offer:

  • A role at the heart of one of the UK’s most ambitious Unitary authorities
  • Flexibility and hybrid working
  • Opportunities for professional growth and leadership development
  • A culture of trust, belonging, and shared purpose

Additional information

If you’re ready to lead with impact, grow your career, and help shape the Vale of 2030, we’d love to hear from you.

Interviews will take place on 4th September 2025

For more information:

Email: CCSmith@valeofglamorgan.gov.uk

Call: 02920 673085 / 07980 276559

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Government Administration

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Operational Manager Neighbourhood Services Operations employer: Vale of Glamorgan Council

At the Vale of Glamorgan Council, we pride ourselves on being an exceptional employer dedicated to transforming neighbourhood services and fostering a culture of innovation and collaboration. Our commitment to employee growth is evident through flexible working arrangements, professional development opportunities, and a supportive environment that values diversity and inclusion. Join us in making a tangible impact on our communities while enjoying a fulfilling career in one of the UK's most ambitious Unitary authorities.
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Contact Detail:

Vale of Glamorgan Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operational Manager Neighbourhood Services Operations

✨Tip Number 1

Familiarise yourself with the Vale 2030 Strategy. Understanding the council's goals for sustainability and community engagement will help you align your vision with theirs during discussions.

✨Tip Number 2

Showcase your leadership experience by preparing examples of how you've successfully managed large teams in complex environments. Be ready to discuss specific challenges you've faced and how you overcame them.

✨Tip Number 3

Network with current or former employees of the Vale of Glamorgan Council. They can provide valuable insights into the organisational culture and expectations, which can help you tailor your approach.

✨Tip Number 4

Prepare to discuss your innovative ideas for improving neighbourhood services. Think about practical solutions that could enhance community engagement and service delivery, as this aligns with the council's mission.

We think you need these skills to ace Operational Manager Neighbourhood Services Operations

Leadership Skills
Operational Management
Emotional Intelligence
Team Management
Strategic Planning
Change Management
Community Engagement
Problem-Solving Skills
Project Management
Communication Skills
Collaboration and Teamwork
Adaptability
Customer Service Orientation
Data-Driven Decision Making
Knowledge of Local Government Operations

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Operational Manager position. Tailor your application to highlight how your experience aligns with their goals, especially around sustainability and community engagement.

Showcase Leadership Experience: Emphasise your leadership skills and experience managing large teams. Provide specific examples of how you've successfully led operational services in the past, particularly in a local government or similar environment.

Highlight Emotional Intelligence: Demonstrate your emotional intelligence and inclusive leadership style in your application. Share instances where you've effectively managed diverse teams and fostered a collaborative work environment.

Express Your Passion for Public Service: Convey your commitment to public service and community improvement. Discuss your motivation for applying to Vale of Glamorgan Council and how you plan to contribute to their Vale 2030 Strategy.

How to prepare for a job interview at Vale of Glamorgan Council

✨Understand the Vale 2030 Strategy

Familiarise yourself with the Vale 2030 Strategy and its goals. Be prepared to discuss how your experience aligns with their vision for cleaner, greener, and more connected communities.

✨Showcase Your Leadership Skills

As an Operational Manager, you'll be leading a large team. Prepare examples of how you've successfully managed teams in the past, focusing on your inclusive leadership style and emotional intelligence.

✨Demonstrate Problem-Solving Abilities

Be ready to discuss specific challenges you've faced in operational roles and how you approached them. Highlight your ability to thrive in complex situations and your drive to innovate and improve services.

✨Emphasise Collaboration and Community Engagement

The role requires working closely with various departments and communities. Share experiences where you've successfully collaborated with others to achieve common goals, showcasing your commitment to co-production and trust.

Operational Manager Neighbourhood Services Operations
Vale of Glamorgan Council
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