At a Glance
- Tasks: Assist in delivering a friendly library service and support community activities.
- Company: Vale of Glamorgan Libraries, committed to quality services and community engagement.
- Benefits: Competitive pay, flexible hours, and a chance to make a difference in your community.
- Why this job: Join a passionate team and help others discover the joy of reading and learning.
- Qualifications: Confident, outgoing, with experience in customer service and online resources.
- Other info: Great opportunity for personal growth and to be part of a proud community.
The predicted salary is between 20000 - 30000 £ per year.
About Us
Libraries in the Vale of Glamorgan provide a wide range of services to library users through activities, training and events, free access to the internet and information, hire of rooms, work with partners, a wealth of local studies materials and of course the loan of books, audio books, eMagazines and DVDs.
Ambitious – Forward thinking, embracing new ways of working and investing in our future.
Open – Open to different ideas and being accountable for the decisions we take.
Together – Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.
Proud – Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.
About The Role
Pay Details: Grade 3, SCP 4, £25,185 p.a. pro rata
Hours of Work / Working Pattern: 4 days, 20 hours per week
Main Place of Work: Cowbridge Library
Description: To assist in delivering a friendly and professional library service to the community. This will involve dealing with enquiries, helping out with library activities, and providing support for customers to make use of the library stock, resources and facilities.
About You
You will need:
- A confident and outgoing manner with a proactive approach to helping customers
- Experience of working with a range of customers or clients
- Experience in using online information resources
- A minimum of 3 GCSEs levels A-C, including English
Additional information
DBS Check Required: Enhanced
For Further Information, contact: Melanie Weeks, Senior Librarian. 01446 773941. mpweeks@valeofglamorgan.gov.uk
Please see attached job description / person specification for further information.
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Library Assistant employer: Vale of Glamorgan Council
Contact Detail:
Vale of Glamorgan Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant
✨Tip Number 1
Get to know the library and its community! Before your interview, visit the Vale of Glamorgan libraries, chat with staff, and understand their services. This shows your genuine interest and helps you connect with the team.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've helped customers or resolved issues. Being able to share these experiences will highlight your proactive approach and outgoing manner.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with online information resources and be ready to discuss how you can help others navigate them. This is key for a Library Assistant role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of our forward-thinking team at the Vale of Glamorgan.
We think you need these skills to ace Library Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values of being ambitious, open, and proud.
Tailor Your Experience: Make sure to highlight any relevant experience you have that aligns with the job description. Whether it’s working with customers or using online resources, we want to know how your background makes you a great fit for our library team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a fantastic Library Assistant.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vale of Glamorgan Council
✨Know Your Library Services
Familiarise yourself with the range of services offered by libraries in the Vale of Glamorgan. Be ready to discuss how you can contribute to these services and engage with the community.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully assisted customers. Highlight your proactive approach and how you’ve handled enquiries or resolved issues.
✨Demonstrate Team Spirit
Since teamwork is key, think of instances where you’ve worked collaboratively. Be prepared to share how you respect diversity and contribute to a positive team environment.
✨Be Open to New Ideas
Embrace the library's forward-thinking ethos. Think about how you can bring fresh ideas to the role and be ready to discuss any innovative approaches you might suggest during the interview.