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- Tasks: Support adult learning programmes with excellent customer service and organisational skills.
- Company: Vale of Glamorgan Council, dedicated to empowering adults through education.
- Benefits: Competitive hourly pay, part-time hours, and a friendly work environment.
- Why this job: Make a difference in your community while gaining valuable clerical experience.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Join a supportive team at the Vale Learning Centre in Barry Library.
Join to apply for the Clerical Assistant – Adult Community Learning (Part‑time, Temporary Fixed‑Term) role at Vale of Glamorgan Council.
About Us
The Vale Learning Centre is based in Barry Library and offers free franchised provision of Essential Skills courses for adults, including English, maths and Digital Skills. We also provide ESOL courses for those looking to improve their English skills for work, family and life.
About The Role
- Pay Details: Grade 4 (Pt 5‑7) £25,583 – £26,403 full‑time pro‑rata; £13.26 – £13.69 per hour.
- Hours of Work / Working Pattern: 28 hours Monday – Thursday.
- Main Place of Work: Vale Learning Centre, Barry Library.
- Temporary Reason: This post is reliant on enrolments and fee income.
About You
The Vale Learning Centre seeks to appoint a friendly and outgoing clerical assistant to support the programme run in our centre at Barry Library. The applicant will need to be a great communicator with excellent organisational skills. You will need good technical skills using Excel, Word and Outlook, and an understanding of social media would be advantageous.
Key Responsibilities
- Customer service skills dealing with the public.
- Proficient use of Microsoft Office and Excel.
- Managing email correspondence using Outlook.
- Understanding of data protection requirements.
- Excellent interpersonal and communication skills (written & verbal).
- Excellent organisational skills and ability to prioritise tasks.
- Work independently and as part of a team, contributing to a positive teamwork environment.
- Demonstrate empathy with learners.
- Respond to changing priorities and demands.
Required Skills and Qualifications
- Strong customer service and interpersonal skills.
- Proficiency in Microsoft Office and Outlook; experience with Excel.
- Knowledge of data protection and privacy regulations.
- Good organisational and multitasking abilities.
- Effective communication, both written and verbal.
Additional Information
DBS Check Required: No. For further information contact Genevieve Davies, 0144 673 6466. Please see attached job description/person specification for further information.
Clerical Assistant - Adult Community Learning (part- time) - Temporary Fixed Term employer: Vale of Glamorgan Council
Contact Detail:
Vale of Glamorgan Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Assistant - Adult Community Learning (part- time) - Temporary Fixed Term
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at the Vale of Glamorgan Council. A friendly chat can sometimes lead to insider info about the role or even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to clerical roles. Think about how your skills in customer service and organisation can shine through. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your tech skills! If you get the chance, demonstrate your proficiency in Microsoft Office during the interview. Maybe even mention a time when you used Excel to solve a problem or improve a process.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Clerical Assistant - Adult Community Learning (part- time) - Temporary Fixed Term
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the job description. We want to see how your customer service skills and proficiency in Microsoft Office shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Share why you're excited about the role and how you can contribute to the Vale Learning Centre's mission.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and well-structured. We love seeing good written communication right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get the ball rolling on your application.
How to prepare for a job interview at Vale of Glamorgan Council
✨Know Your Stuff
Make sure you brush up on the key responsibilities of the role. Familiarise yourself with customer service skills, Microsoft Office proficiency, and data protection requirements. Being able to discuss these topics confidently will show that you're serious about the position.
✨Show Off Your Communication Skills
Since this role requires excellent interpersonal skills, practice articulating your thoughts clearly. Think of examples from your past experiences where you've successfully communicated with others, especially in a customer service context. This will help you stand out as a great communicator.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage your time and prioritise tasks. You might want to share specific examples of how you've handled multiple responsibilities in the past. This will highlight your ability to work independently and as part of a team.
✨Be Personable and Empathetic
The Vale Learning Centre values a friendly and outgoing personality. During the interview, let your warmth shine through. Share stories that demonstrate your empathy towards learners and your commitment to creating a positive environment for everyone.