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- Tasks: Support the delivery of quality Telecare Services and promote independence for vulnerable residents.
- Company: Vale of Glamorgan Council, dedicated to making a positive impact in the community.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while working in a collaborative team.
- Qualifications: Experience with technology, strong communication skills, and a passion for social care.
- Other info: Dynamic role with a focus on community engagement and support.
The predicted salary is between 29540 - 32061 £ per year.
About Us
The Vale of Glamorgan is welcoming applications for the post of Telecare Support Officer within its Social Services Directorate. This is an excellent opportunity to put down roots in an Authority that has a proven track record for making a difference and excellent performance. The Directorate has a wide range of statutory duties and responsibilities. The Telecare Service supports the management of risks in their home and community.
Ambitious: Forward thinking, embracing new ways of working and investing in our future.
Open: Open to different ideas and being accountable for the decisions we take.
Together: Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.
Proud: Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.
About The Role
Pay Details: Grade 6; spinal points 14-19; £29,540 - £32,061 pro rata, £15.31-£16.62
Hours of Work / Working Pattern: 37 hours, Monday - Friday, 8.30am – 4.30pm
Main Place of Work: Civic Offices
Description
You will provide on-going support to ensure the effective delivery of quality Telecare Services in the Vale of Glamorgan. You will enable people to live as safely at home for as long as possible by maximising their independence and reducing the need for dependency on care packages.
About You
You will be an individual passionate about social care and promoting and supporting independence for our more vulnerable residents. You will need:
- Experience of working with basic equipment and/or technology
- Experience of dealing and working with the public
- Good verbal communication skills, including the ability to provide information to a wide variety of audiences
- Ability to work under pressure & meet deadlines
DBS Check Required: Enhanced adults
For Further Information, contact Rachel Protheroe, Telecare Manager
Tel: 01446 709719
E-Mail: rprotheroe@valeofglamorgan.gov.uk
Please see attached job description / person specification for further information.
Telecare Support Officer in Barry employer: Vale of Glamorgan Council
Contact Detail:
Vale of Glamorgan Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecare Support Officer in Barry
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector, especially those connected to the Vale of Glamorgan. A friendly chat can open doors and give you insights that might just land you that Telecare Support Officer role.
✨Tip Number 2
Prepare for the interview by practising common questions related to social care and technology. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion! During interviews, share specific examples of how you've supported independence in others. This will demonstrate your commitment to the values of the Vale of Glamorgan and make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference in the community.
We think you need these skills to ace Telecare Support Officer in Barry
Some tips for your application 🫡
Show Your Passion for Social Care: When writing your application, let your passion for social care shine through! Share experiences that highlight your commitment to supporting independence and helping vulnerable residents. We want to see how you can make a difference in our community.
Highlight Relevant Experience: Make sure to mention any experience you have with technology or working with the public. We’re looking for candidates who can handle basic equipment and communicate effectively, so don’t hold back on showcasing your skills!
Tailor Your Application: Take a moment to tailor your application to the specific role of Telecare Support Officer. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit into our ambitious and open team.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Vale of Glamorgan Council
✨Know Your Stuff
Make sure you understand the role of a Telecare Support Officer and the services provided by the Vale of Glamorgan. Familiarise yourself with the technology and equipment used in telecare, as well as the importance of promoting independence for vulnerable residents.
✨Show Your Passion
During the interview, express your enthusiasm for social care and how it aligns with the values of the Vale of Glamorgan. Share personal experiences or stories that highlight your commitment to supporting individuals in their homes and communities.
✨Practice Your Communication Skills
Since good verbal communication is key, practice explaining complex ideas simply. You might be asked to provide information to different audiences, so think about how you can adapt your message based on who you're speaking to.
✨Prepare for Pressure
Be ready to discuss how you handle pressure and meet deadlines. Think of specific examples from your past experiences where you successfully managed challenging situations, especially in a public-facing role.
