At a Glance
- Tasks: Process taxi and private hire driver licence applications and provide administrative support.
- Company: Join the Shared Regulatory Service, serving Bridgend, Cardiff, and the Vale of Glamorgan.
- Benefits: Competitive salary, flexible hours, and a supportive team environment.
- Other info: Work in a dynamic office near the Wales Millennium Centre.
- Why this job: Make a difference in your community while gaining valuable administrative experience.
- Qualifications: 2 years of admin experience and proficiency in Microsoft Office.
The predicted salary is between 26824 - 28598 £ per year.
About Us
The Shared Regulatory Service operates across the three partner Councils, Bridgend, Cardiff and the Vale of Glamorgan under a single management structure. The Service is normally accountable to a Joint Committee of Elected Members; however, this role will primarily require the post holder to serve the Licensing and Public Protection Committees of each partner council and in some instances each cabinet or scrutiny committee on corporate matters.
Ambitious - Forward thinking, embracing new ways of working and investing in our future.
Open - Open to different ideas and being accountable for the decisions we take.
Together - Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.
Proud - Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.
About The Role
- Pay Details: Grade 5, SCP 8-12, £26,824 to £28,598
- Hours of Work / Working Pattern: 30 hours
- Main Place of Work: Enterprise House, Bute Street
Description: This office‑based role is located at Enterprise House, Bute Street, opposite the Wales Millennium Centre. The successful candidate will be responsible for processing and determining taxi and private hire driver licence applications managed by the Licensing Section of Cardiff Council. The postholder will also provide administrative support across a range of other licensing functions, including alcohol and premises licensing and other licensing regimes administered by the department, as well as carrying out general administrative and clerical duties to support the effective delivery of the service.
About You
- A minimum of 2 years’ general administrative experience
- Competence in the use of Microsoft Office applications, including Word, Excel and Outlook
- Good organisational skills with the ability to manage a varied workload and meet deadlines
- Strong attention to detail and accuracy when processing applications and records
- Good written and verbal communication skills, with experience of dealing with customers or the public
- The ability to work effectively as part of a team and use initiative when required
For Further Information, contact: dan.cook@cardiff.gov.uk / 029 2087 1852
Licensing Support Officer - 4 days a week, 30 hours in Barry employer: Vale of Glamorgan Council
The Shared Regulatory Service is an excellent employer, offering a supportive and collaborative work culture that values diversity and community engagement. With opportunities for professional growth and development, employees can take pride in serving the Vale of Glamorgan while enjoying a flexible working pattern of 30 hours over four days. Located at Enterprise House, opposite the iconic Wales Millennium Centre, this role provides a unique chance to contribute to meaningful public service in a vibrant area.
StudySmarter Expert Advice🤫
We think this is how you could land Licensing Support Officer - 4 days a week, 30 hours in Barry
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Since this role is all about teamwork and community service, think of examples from your past that showcase your ability to work collaboratively and serve customers effectively.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in administration and how it aligns with the responsibilities of the Licensing Support Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our process.
We think you need these skills to ace Licensing Support Officer - 4 days a week, 30 hours in Barry
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your 2 years of administrative experience in your application. We want to see how your past roles have prepared you for this Licensing Support Officer position, so don’t hold back!
Be Detail-Oriented:Since attention to detail is key for this role, ensure your application is free from typos and errors. We appreciate a polished submission that reflects your ability to manage records accurately.
Communicate Clearly:Your written communication skills are important, so use clear and concise language in your application. We’re looking for someone who can effectively engage with customers and the public, so let that shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Vale of Glamorgan Council
✨Know Your Stuff
Make sure you understand the role of a Licensing Support Officer and the specific responsibilities it entails. Familiarise yourself with the licensing processes, especially around taxi and private hire driver applications. This will show that you're genuinely interested and prepared.
✨Show Off Your Skills
Highlight your administrative experience and proficiency in Microsoft Office applications during the interview. Be ready to provide examples of how you've managed a varied workload and met deadlines in previous roles. This will demonstrate your organisational skills and attention to detail.
✨Communicate Clearly
Since this role involves dealing with the public, practice your verbal communication skills. Think about how you would explain complex licensing information to someone unfamiliar with the process. Clear communication is key, so be prepared to showcase this ability.
✨Team Player Vibes
Emphasise your ability to work as part of a team. Share examples of how you've collaborated with others in past roles and how you respect diversity. This aligns with the values of the Shared Regulatory Service and shows that you can contribute positively to their team culture.
