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- Tasks: Provide advice and support to families and professionals over the phone.
- Company: Join the Vale of Glamorgan Council, committed to community service and innovation.
- Benefits: Competitive pay, supportive team environment, and a chance to make a difference.
- Other info: Temporary role funded until April 2027 with potential for personal growth.
- Why this job: Be part of a proud team helping families thrive in your community.
- Qualifications: Experience with children and families, plus 5 GCSEs at grade C or above.
The predicted salary is between 29540 - 32061 £ per year.
About us
The Early Help Advice line offers advice, support and guidance for families and professionals in the Vale of Glamorgan.
- Ambitious - Forward thinking, embracing new ways of working and investing in our future.
- Open - Open to different ideas and being accountable for the decisions we take.
- Together - Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.
- Proud - Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.
About the role
Pay Details: Grade 6: SCP – 14 – 19 (£29,540-£32,061) p.a. £15.31 - £16.62 Per Hour
Hours of Work / Working Pattern: Monday to Friday 37 hours
Main Place of Work: Barry Community Enterprise Centre
Temporary Reason: Families First grant funded until April 2027 - to cover a secondment position.
Description
To provide advice and guidance to families/carers, initially by telephone, in line with the Families First guidance, relevant national standards and local and national legislation and guidance.
About you
Experience of working in an appropriate statutory/voluntary setting with children/young people and families.
5 GCSEs grades C and above or equivalent.
High level of personal motivation and ability to motivate others.
Additional information
DBS Check Required: Enhanced and Barred Both Adults and Children.
For Further Information, contact: Emelia Staddon 01446 729619 estaddon@valeofglamorgan.gov.uk
Please see attached job description / person specification for further information.
Early Help Advice Line Advisor- Temporary/ Fixed Term in Barry employer: Vale of Glamorgan Council
Contact Detail:
Vale of Glamorgan Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Early Help Advice Line Advisor- Temporary/ Fixed Term in Barry
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the Vale of Glamorgan. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching the Early Help Advice Line. Understand their values and how they support families. This will help you show that you're not just a fit for the role, but also for the team culture.
✨Tip Number 3
Practice your communication skills! Since you'll be advising families over the phone, being clear and empathetic is key. Role-play with a friend to get comfortable with potential scenarios.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Early Help Advice Line Advisor- Temporary/ Fixed Term in Barry
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping families shine through. We want to see that you're genuinely excited about the role and the impact you can make in the Vale of Glamorgan.
Tailor Your Experience: Make sure to highlight any relevant experience you've had working with children, young people, or families. We’re looking for specific examples that demonstrate your skills and how they align with our mission.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details and can process your application smoothly.
How to prepare for a job interview at Vale of Glamorgan Council
✨Know Your Stuff
Make sure you’re familiar with the Families First guidance and relevant legislation. Brush up on local services in the Vale of Glamorgan, as this will show your commitment to the community and help you answer questions confidently.
✨Show Your Passion
This role is all about helping families, so let your passion shine through! Share personal experiences or stories that highlight your motivation for working with children and families. It’ll make you memorable!
✨Practice Active Listening
As an advisor, listening is key. During the interview, demonstrate your active listening skills by summarising what the interviewer says and responding thoughtfully. This shows you value communication and understand the importance of support.
✨Team Spirit Matters
Since the role involves working together with various partners, be ready to discuss your teamwork experiences. Share examples of how you’ve collaborated effectively in the past, and emphasise your respect for diversity and quality service.