At a Glance
- Tasks: Monitor and improve quality in social care services while collaborating with various stakeholders.
- Company: Vale of Glamorgan Council, committed to staff development and inclusivity.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Work in a supportive environment with a focus on continuous improvement.
- Why this job: Make a real difference in social care by ensuring high-quality services for the community.
- Qualifications: Experience in social care or related fields, strong communication, and analytical skills.
The predicted salary is between 29540 - 32061 £ per year.
About Us
- Pay Details: £29,540 - £32,061 per annum
- Hours of Work / Working Pattern: 37 hours/week
- Main Place of Work: Civic Offices, Barry (Hybrid Working)
- Description
As a Commissioning Quality Officer, you will work as part of the Commissioning Team to support contract monitoring, provider performance oversight and quality assurance activities across commissioned social care services.
The role will support the implementation of the Cardiff and Vale Regional Quality Assurance and Escalating Concerns processes, helping to identify, monitor and coordinate responses to concerns relating to the quality and safety of commissioned services.
About The Role
- Undertaking quality monitoring, evaluation and review activities across commissioned services.
- Supporting contract monitoring and compliance processes to ensure services meet contractual and statutory requirements.
- Collecting, analysing and reporting provider performance information and quality data.
- Carrying out monitoring visits and gathering feedback from service users, families and stakeholders.
- Supporting the implementation of Escalating Concerns and Quality Assurance procedures.
- Assisting with the identification, assessment and monitoring of risks relating to provider performance and service quality.
- Coordinating meetings associated with quality assurance and escalating concerns processes, including preparing agendas, reports and supporting documentation.
- Maintaining accurate records, databases and audit trails relating to provider performance, safeguarding concerns and monitoring activity.
- Supporting the development, monitoring and review of Development Action Plans (DAPs) and Corrective Action Plans (CAPs).
- Working collaboratively with providers, operational teams, commissioning partners, safeguarding teams and regulatory bodies to support service improvement and positive outcomes.
- Representing the Commissioning Team at provider meetings, forums and stakeholder groups as required.
About You
We are looking for an organised, proactive and detail-focused individual who can build positive working relationships and contribute to quality improvement across commissioned services.
- You will need
- Experience of working within social care, health, commissioning, quality assurance, contract monitoring or a related environment.
- Experience of gathering, analysing and interpreting information and performance data.
- Good organisational skills and the ability to manage competing priorities effectively.
- Strong written and verbal communication skills.
- The ability to produce accurate reports, meeting records and monitoring documentation.
- Experience of working collaboratively with a wide range of internal and external stakeholders.
- An understanding of the importance of safeguarding, quality assurance and risk management within social care services.
- Effective IT skills and the ability to maintain accurate records and databases.
- The ability to work independently and as part of a team.
- A commitment to delivering high-quality services and promoting continuous improvement.
Rydym yn chwilio am unigolyn trefnus, gweithgar ac sydd â sylw i fanylion a all adeiladu perthnasoedd gwaith cadarnhaol ac cyfrannu at wella ansawdd ar draws gwasanaethau comisiynwyd.
Additional Information
This role involves working with sensitive information and requires a high level of confidentiality, professionalism and attention to detail at all times.
The successful candidate will be expected to comply with all Council policies, including Equal Opportunities, Welsh Language Standards, Health and Safety, Environmental and Safeguarding responsibilities.
The post holder will be required to undertake monitoring visits, attend meetings and work with providers and partner organisations across the Vale of Glamorgan as required.
The Vale of Glamorgan Council is committed to supporting staff development and creating an inclusive workplace where everyone can thrive.
- Contact
- For Further Information, contact: Natalie Eddins Neddins@valeofglamorgan. gov. uk
- #J-18808-Ljbffr
Commissioning Quality Officer in Barry employer: Vale of Glamorgan Council
The Big Fresh Catering Company is an excellent employer, offering a supportive and collaborative work environment at Wick & Marcross Primary School. With a commitment to quality service and community engagement, employees benefit from flexible working hours during term time, opportunities for personal growth, and the chance to contribute to healthy eating initiatives that positively impact local children. Join us in making a difference while enjoying a fulfilling role in a proud and ambitious team.
StudySmarter Expert Advice🤫
We think this is how you could land Commissioning Quality Officer in Barry
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Vale of Glamorgan Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Vale of Glamorgan Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Vale of Glamorgan Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Vale of Glamorgan Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Commissioning Quality Officer in Barry
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Vale of Glamorgan Council:Before hitting send, make sure to tailor your application specifically to Vale of Glamorgan Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Vale of Glamorgan Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
